- City of New York (New York, NY)
- …Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's ... carryout special projects in a timely manner, as assigned. Serve as project manager and liaison for various initiatives, as necessary, across the agency in support… more
- JPMorgan Chase (New York, NY)
- …need to work well in a team environment, be able to represent the manager /group with professional courtesy and acumen, and deliver flawless work output. Your daily ... and goals. **Job Responsibilities** + Maintain complex and detailed calendars + Screen incoming calls and determine the level of priority, while using caution in… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Manager , the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone calls, ... provide courteous service to callers, handle billing or patient concerns and handle updates to insurance billing information of existing accounts. This includes effectively addressing caller concerns during the initial phone call or responding timely with… more
- Healthfirst (NY)
- …when not in the field to make outreach calls and receive incoming calls to/from members regarding benefit questions/issues, care coordination, program inquiries, and ... connecting to their care manager + Generates referrals to providers, community-based resources, and appropriate services and other resources to assist in goal… more
- ZGF Architects (New York, NY)
- …and international travel and associated logistics + Accurately route and handle incoming and outgoing calls, email and shipments + Assist with general office ... design team to become a reality. Whether you're a finance professional, project manager , or specialist in another field, your expertise helps create a healthier,… more
- ConnextCare (Pulaski, NY)
- …forms as needed + Initiate encounter form for patients visit + Answer incoming phone calls, transfer patients calls where needed and schedule appointment as ... as instructed + Take notice of excessive wait times and notify the Nurse Manager + Notify triage nurses of any emergencies or nurse related questions that patients… more
- Fedcap (Rochester, NY)
- …required policy and procedures are being implemented. + Assisting Residential Manager and Principal with parent communication for Kessler Residential Programs, ... reports and other mailings to districts and families. + Receiving and distributing incoming mail to staff and clients. Assist with mailings and outgoing mail needs… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …with respect, compassion, and without judgement. Essential Functions + Answers incoming calls and independently handles the appointment setting process by assisting ... outreach, advocacy, employees or general inquiries to the appropriate department director/ manager . + Addresses patient concerns in a prompt, courteous, confidential… more
- City of New York (New York, NY)
- …In this role, the supervisor will conduct rigorous evaluations of incoming contacts, including calls, texts, and chats, from individuals experiencing mental ... center operations, as well as their analytical and clinical skills, the manager will meticulously review these contacts to ensure compliance with program policies,… more
- NYSERDA (Albany, NY)
- …CRM + Preparing and mailing USPS/UPS packages; receiving and distributing incoming mail + Copying, scanning, filing, and distributing documents + Collaborate ... to in-person interviews, web-ex platforms, phone screenings and coordinate with hiring manager and staff + Assist with on-boarding and off-boarding of staff,… more