- SAIC (Norfolk, VA)
- …telephone, email or live chat to provide technical support of hardware, systems , sub- systems and/or applications + Assists end-users/customers in resolving their ... to resolve the issue, and manages the flow of incoming support requests + Interacts with the end-user to...accessing the user's computer and making changes to their system and settings by navigating around application menus, or… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …100% phone and remote technical support, or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets + ... support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for...Level Agreements for each customer + Support Windows operating systems of various versions including Windows 8 and 10… more
- Amazon (Herndon, VA)
- …Amazon Web Services (AWS) PACS Configurations Support Engineer works across IT Systems and provides technical support; security response for logical services and ... physical data center systems and signals to support AWS security, customers, and...background with the ability to identify and troubleshoot operating system and web application security issues across the physical… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs ... voicemail, website chat, email, and text messaging. The contact center will comprise an incoming triage service to respond to and direct calls and inquiries to the… more
- Bon Secours Mercy Health (Richmond, VA)
- …multiple function call center. The Switchboard Operator is responsible for relaying incoming , outgoing, and inter-office calls in a friendly, effective and efficient ... Operator operates the paging service as part of the Amcom messaging system . The Switchboard Operator monitors multiple alarm panels and closed circuit television… more
- Hendrick Automotive Company (Richmond, VA)
- …Broad Street, Richmond, Virginia 23233 Summary: Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership ... responsibilities. Essential Duties and Responsibilities may include the following: + Answers incoming calls in a courteous and professional manner. + Takes accurate… more
- Sysco (Harrisonburg, VA)
- …and the operation of the equipment + Good working knowledge of the following systems and technologies: Sysco Warehouse Management System (SWMS), Sysco Uniform ... selection pick path. **RESPONSIBILITIES** + Determine warehouse placement of all incoming merchandise and ensures that merchandise is slotted within before receipt.… more
- Robert Half Office Team (Newport News, VA)
- …position is ideal for someone who excels at managing multi-line phone systems and is committed to delivering exceptional service. Responsibilities: * Operate and ... manage a multi-line switchboard to answer and direct incoming calls promptly. * Greet visitors warmly and ensure they are directed to the appropriate personnel or… more
- Cushman & Wakefield (Lorton, VA)
- …and authorized. + Issue and track temporary badges using visitor management systems ; support badging processes for new hires, contractors, and employees. + Answer ... and route incoming calls professionally, using standard scripts and escalation protocols....hospitality, and workplace logistics. + Familiarity with visitor management systems , Microsoft Office Suite, and workplace communication platforms. +… more
- Marriott (Chantilly, VA)
- …documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing ... incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file… more