- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. ... Time) Mondays through Fridays except for Federal Holidays. **Responsibilities** The Help Desk Analyst performs daily activities that are vital to the operation and… more
- Stony Brook University (Stony Brook, NY)
- …level of assistance to callers. + Organizes supplies and materials at the Health Information Desk Screening area. Keeps all work areas clean, clutter free and ... count of visitors and their destination. Enters visitor contact information and other required information in the...Enters visitor contact information and other required information in the Visitation Database in collaboration with Social… more
- Ellis Medicine (Schenectady, NY)
- …Patient Access areas including Registration, Scheduling, Financial Counseling, Insurance Facilitator, Information Desk and Call Center pre-registration areas. + ... are met. + Support programs related to Patient Access and Patient Information Services. + Recognizes and performs responsibilities for all Ellis Medicine operations… more
- New York State Civil Service (Albany, NY)
- …you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list ... accredited technical school or technology college (See Note #2);Notes: 1. Information regarding qualifying New York State Department of Labor recognized… more
- New York State Civil Service (Albany, NY)
- …you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list ... experience as described in EITHER qualification #9 or #10 above.Notes:1. Information regarding qualifying New York State Department of Labor recognized… more
- SUNY Upstate Medical University (Syracuse, NY)
- …###@upstate.edu, Use the Telephone Agent software phone system to look up the necessary information for the Hospital Information Desk and staff. Will assist ... manner. Will be required to tactfully and courteously provide information to and answer questions from other staff, agencies,...diction such that the caller can easily understand the information being given. Will need to have a clear… more
- TEKsystems (Albany, NY)
- …* Be the Primary and Secondary Point of Contact with vendors for supported Service Desk hardware and services such as, but not limited to, Webex, Mobile Phones, A/V ... equipment, PC Hardware and Service Desk Software Services * Strong knowledge supporting the Windows operating system + Support end users via telephone, email,… more
- City of New York (New York, NY)
- …be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. The ... Service Desk Unit is part of a central services and...all MOCS stakeholders have access to the most current information and driving best practices related to sustainable knowledge… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group...all MOCS stakeholders have access to the most current information and driving best practices related to sustainable knowledge… more
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