- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk ... open to candidates local to the area only. **Program Information :** SMIT will provide secure end-to-end information ...to fix an issue. In other cases, the service desk analyst walks the user through steps they can… more
- CompuCom (Richmond, VA)
- …Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, ... annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this...posting. The Company reserves the right to modify this information at any time, with or without notice, subject… more
- Truist (Richmond, VA)
- …rate lock support for Retail and Correspondent channels while ensuring rate lock information is accurate to include updating rate lock requests to meet stringent ... point for rate sheet creation in conjunction with the Secondary Trade Desk . Responsible for interacting with mortgage loan officers and Correspondent Account… more
- IHG (Petersburg, VA)
- …the extra mile Your day to day Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and ... of keys. Promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements… more
- Leidos (Chantilly, VA)
- …The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for facility-related service ... records of service activities, preventive maintenance schedules, and facility asset information . + Provide regular status updates to requesters and escalate urgent… more
- Amentum (Falls Church, VA)
- **Amentum** is seeking a ** Desk Officer** to support our Client in the Northern Virginia area. **Required Qualifications:** + Bachelor's degree and at least 12-20+ ... the time of application. **Desired Qualifications:** + Customer certification as a Desk Officer or Staff Operations Officer + Experience in Intelligence Operations /… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and ... + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working...a government background check. + Bachelor of Science in Computer/ Information Technology or a directly-related field is preferred however… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... while delivering independently (seeking direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team to respond to and win… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs);… more