• Tier 2 Service Desk Analyst (onsite…

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... and this role will be a part of the Service Desk team - this team is...or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
    Insight Global (07/27/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
    City of New York (06/12/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...be an agile problem solver providing a high-level of customer service to OMB staff. The analyst… more
    City of New York (05/14/25)
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  • IT Service Desk Manager

    Excelsior Orthopaedics Group (Amherst, NY)
    …manage software licensing compliance. + Monitor key IT Service Desk metrics-including response times, resolution rates, and customer satisfaction-and ... Job Summary The IT Service Desk Manager oversees the daily...the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution… more
    Excelsior Orthopaedics Group (07/22/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Albany, NY)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
    CAI (07/16/25)
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  • Help Desk Support Analyst

    Binghamton University (Binghamton, NY)
    …operating systems, Microsoft Office, and general technical troubleshooting + Excellent customer service and communication skills Preferred: + Bachelor's degree ... Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services...Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by telephone,… more
    Binghamton University (07/29/25)
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  • Senior Analyst, Service Desk…

    City of New York (New York, NY)
    …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... all MOCS stakeholders have access to the most current information and driving best practices related to sustainable knowledge...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
    City of New York (06/12/25)
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  • Director, Deal Desk

    Comcast (New York, NY)
    …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...establish targets for net revenue margin (eCPM) for each customer segment and/or deal type, taking into account market… more
    Comcast (07/10/25)
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  • Information Desk Clerk - St. Peter's…

    Trinity Health (Albany, NY)
    **Employment Type:** Full time **Shift:** Day Shift **Description:** **We are currently seeking an Information Desk Clerk to join our hospital team. As an ... Information Desk Clerk, you will be the...Information Desk Clerk, you will be the first point of...a motivated individual with a passion for providing exceptional customer service in a healthcare setting, we… more
    Trinity Health (07/03/25)
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  • Information Desk Receptionist

    Highland Hospital (Rochester, NY)
    **16785BR** **Title:** Information Desk Receptionist **Department/Cost Center:** 854 - Telecommunications **Job Description:** Highland Hospital is seeking a ... full time candidate for an Information Desk Receptionist position. This has a...School diploma or GED; or equivalent experience. 1-2 years customer service experience; receptionist experience preferred **Employment… more
    Highland Hospital (06/03/25)
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