- University of Rochester (Rochester, NY)
- …tact and good judgment. + Leads by example, setting the standard for excellent customer service and executing established processes and procedures in a highly ... enhancements to improve process and procedural operations and staffing needs at the Information Desk and ancillary areas. + Assists in creating new procedures… more
- Indus Hospitality Group (Newark, NY)
- … Desk duties as needed. + Exceed Guest expectations by providing exemplary service + Provide guests with information pertaining to available services and ... Maintain up to date records and files. + Provide information pertaining to hours and available services of the...or emotional customer situations; Respond promptly to customer needs and requests for service and… more
- OEC Group (Queens, NY)
- …+ Act as L2 support as the US part of a global 14/5 operation, front by Service Desk (L1) + Monitor and maintain the service health and availability + ... service owner/technical project manager for OEC Group's digital B2B service ( Customer portal: Query/Booking, Tracking, Reporting/Dashboard, and Communication… more
- Monroe Community College (Rochester, NY)
- …and a desire to work in a diverse and dynamic environment. Primary Functions: Customer Service Support + Enter prospective student data into the Customer ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Apr 25 2025 Job...students (applicants), various college departments, and personnel to clarify information regarding Admissions files. + Provide support to the… more
- CenterWell (Albany, NY)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... to solve patient requests. + Knowledge of basic help desk software, computer software and Microsoft Office applications including...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Arrow Financial Corporation (Glens Falls, NY)
- …Working Collaboratively in a Call Center Environment > Problem Solving and Excellent Customer Service Skills > Task Prioritization and Strong Attention to Detail ... customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. >...management Physical Demands > Prolonged periods sitting at a desk and some brief periods of walking/standing > Repetitive… more
- The Hartford (New York, NY)
- …* Legacy Navigators/Global Specialty/Policy Center systems experience a plus* Strong Customer Service and Relationship Building skills * Effective Communication ... inquiries and requests. Communicates with customers to request needed information and resolves problems. Job Duties/Accountabilities Sales Support: Responsible for… more
- Ellis Medicine (Schenectady, NY)
- …Patient Access areas including Registration, Scheduling, Financial Counseling, Insurance Facilitator, Information Desk and Call Center pre-registration areas. + ... homes, completion of death certificates by attending physicians in a timely manner, provice customer service to families, and deceased pickups occur in a timely… more
- Guthrie (Binghamton, NY)
- …of configuring and troubleshooting iOS and Android-based mobile devices. + Strong customer service orientation, good written and oral communication skills, ... required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate...standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive and effective… more
- Guthrie (Cortland, NY)
- …of configuring and troubleshooting iOS and Android-based mobile devices. + Strong customer service orientation, good written and oral communication skills, ... required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate...standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive and effective… more