- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented dialog ... recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology . We own the end-to-end process of defining, building, implementing, and ... NLP to transform complex business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping data-driven strategies… more
- Amazon (Seattle, WA)
- …Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product Management for ... Customer Engagement Technology , you will be at the forefront of reimagining...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, ... The ideal candidate will have a proven track record of leading high-performing technology teams, a deep understanding of customer service best practices, and a… more
- Amazon (Seattle, WA)
- …- Manage prioritization and trade-offs among customer experience, performance and operational support load - Create buy-in for the product vision both internally and ... a Sr. Product Manager - Technical in Device Operations Technology and Software (DOTS), you will work with business...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Seattle, WA)
- …events, and news - all in one seamless destination. Our PV Experience Technology (PVXT) team is constantly reimagining the Tech-driven customer experience, from how ... role is part of the Amazon People eXperience and Technology (PXT) organization - we build a workplace for...collaborate effectively with HR COE partners to deliver integrated support and partnership to the business * Ability to… more
- Amazon (Seattle, WA)
- …- Manage prioritization and trade-offs among customer experience, performance and operational support load - Create buy-in for the product vision both internally and ... a Principal Product Manager - Technical in Device Operations Technology and Software (DOTS), you will work in a...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Bellevue, WA)
- …billion-dollar impacts on our business. Working at the intersection of technology and physical property, you'll collaborate with cross-functional experts to create ... Tech: Work at the intersection of commercial real estate and leading-edge technology , defining new standards for how AI can revolutionize traditional industries -… more
- Amazon (Seattle, WA)
- …true in the Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through ... Key job responsibilities As a Business Intelligence Engineer, you will support an emerging charter to enable experimentation and self-service analytics within… more
- Amazon (Seattle, WA)
- …parental leave - Employee discount program About the team Amazonian Experience and Technology (AET) provides technology and services that Amazon's entire global ... and counting, relies on every day. We operate at the intersection of technology and empathy, reimagining HR conventions. Our customers are our colleagues-and we're… more