- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented dialog ... recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to… more
- Amazon (Culver City, CA)
- …We are seeking an experienced Technical Program Manager to join our Studios Technology team in Culver City, CA, defining and building our Production & Post ... Technology product suite that support our creative and production...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Walmart (Sunnyvale, CA)
- …sponsorship _** Join Walmart as **Senior, Software Engineer - Full Stack Customer Care Technology ** in our Global Technology EBS team. Your work could help over ... Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of… more
- Amazon (San Francisco, CA)
- …excellent writing skills, a deep understanding of cloud and artificial intelligence technology , along with a track record of exercising high judgment while acting ... The Communications Manager for AWS Solutions and foundational services partners with service , business, and marketing teams within AWS and Amazon to develop… more
- Sony Pictures Entertainment (Culver City, CA)
- …IT Production Finance group . This position requires a combination of strong information technology background and a production services business acumen to ... in conjunction with and on behalf of the Global Service (Help) Desk. + Manage incidents on a daily...related professional experience required + Computer Science or related Information Technology degree preferred Sony Pictures Entertainment… more
- Walmart (Sunnyvale, CA)
- …or sponsorship _** Join Walmart as **Software Engineer III - Full Stack Customer Care Technology ** in our Global Technology EBS team. Your work could help over ... Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of… more
- Amazon (San Francisco, CA)
- …(ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our ... teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise… more
- Walmart (Sunnyvale, CA)
- … information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology ... information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology ,… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex ... business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping...typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business… more
- Amazon (Santa Clara, CA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology . We own the end-to-end process of defining, building, implementing, and ... Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data Scientist, you'll own… more