- Six Flags (Buena Park, CA)
- …calls and tickets in a timely manner and documents. Responsibilities: + Monitors Service Desk communication channels. Responds and records service requests ... appropriate approval is provided and documented. + May lead service desk related projects. + Acts as...Technician II has a wide range of responsibility for information technology systems in Six Flags. Performs… more
- WSP USA (Los Angeles, CA)
- …process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer ... accordance with NIST Cybersecurity Framework and ISO 27001 standards ** Service Desk Leadership** + Lead, manage, and...position reports to the Vice President, Information Technology and works closely with WSP Customer Service… more
- AeroVironment (Simi Valley, CA)
- …improvement of the employee-facing IT support function, including the global service desk , endpoint support, collaboration tools, identity management, and ... service delivery. + Lead and scale a globally distributed team of service desk agents, endpoint engineers, and application support specialists. + Manage… more
- Umbra Lab (Santa Barbara, CA)
- …**Desired Qualifications** + Experience in a service desk or help desk role in a technology company. + Knowledge of ITIL framework and incident ... applications, and network connectivity. + **Incident Management:** Track, prioritize, and manage service desk incidents in the ticketing system to provide timely… more
- Stanford University (Stanford, CA)
- … information to various stakeholders across campus. Communicate with service center employees to understand workload concerns and provide guidance accordingly. ... HR Service Center Customer Service Manager Human...the launch and implementation of the new organization and technology . Stanford University Human Resources (UHR) is seeking a… more
- TEKsystems (Dublin, CA)
- …Help desk , desktop, switches, routers and switches, Troubleshooting, Customer service , microsoft windows Top Skills Details Help desk support,Technical ... is to respond and resolve customer support requests and IT service -related issues. Responsible for thorough and appropriate ticket documentation and management.… more
- Mass Markets (CA)
- …for full-time customer service representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- CVS Health (Sacramento, CA)
- …and maintenance tasks performed. + Collaborates with other members of the technology team, including help desk personnel, network engineers, and software ... it all with heart, each and every day. **Position Summary** The Field Service Technician provides technical support to the organization's internal users of computer… more
- Therma LLC (San Jose, CA)
- …San Jose, CA. Full-time onsite. Remote/hybrid option unavailable. **Position Overview** Our IT Service Desk is the central point of contact for all IT-related ... are achieved. This role also involves mentoring junior staff and contributing to continuous service delivery improvements. Service Desk staff work in a… more
- Caterpillar, Inc. (CA)
- …better, more sustainable world for future generations! **Role Definition:** As a Field Service Team Lead at Caterpillar, you will provide technical support of field ... will be under the general supervision of the Regional Service Manager. **Responsibilities:** + Provide Engineering and Technical support...+ Assist the Dealer Product Support Center (DPSC) help desk to resolve customer issues. + Assist the dealer… more