- Insight Global (Los Angeles, CA)
- …collaborate with the appropriate IT teams to find resolutions * Update Help Desk knowledge base with accurate and up-to-date information * Troubleshooting ... users are logged and escalation procedures are followed * Maintain problem status/resolution information in ticketing database * Ensure SLAs are met by reviewing the… more
- Marriott (Indian Wells, CA)
- …* Communicates critical information to the Banquet, Event Services and Event Technology teams. * Conducts room function inspections prior to each event to ensure ... **Additional Information ** **Job Number** 25151677 **Job Category** Event Management...Satisfaction Scores. * Maintains attendance log for Banquet, Event Service and Event Technology employees. * Manages… more
- The County of Los Angeles (Los Angeles, CA)
- …workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and ... Date 02/22/2024 + Description + Benefits + Questions Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION...examination will remain open until the needs of the service are met and is subject to closure without… more
- Teledyne (Camarillo, CA)
- … Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR + High School diploma ... track interactions with end-users and related activities in the service desk tool + Create Knowledge Base...and at least 5 years of experience in an Information Technology service & support… more
- MGE Underground, Inc. (San Jose, CA)
- …shipment, and updates the asset inventory database. This position ensures that technology assets are tracked, received, recovered, deployed, and retired in a ... + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and other...systems. + Ability to troubleshoot equipment. + Excellent customer service skills. + Project management skills and strong ability… more
- Stanford Health Care (Palo Alto, CA)
- …software **Education Qualifications** + Bachelor's Degree BACHELOR'S DEGREE IN INFORMATION TECHNOLOGY , COMPUTER SCIENCE, BUSINESS ADMINISTRATION, MANAGEMENT ... SYSTEMS, ELECTRONICS TECHNOLOGY , COMPUTER ENGINEERING, HEALTH INFORMATION MANAGEMENT OR A DIRECTLY-RELATED FIELD FROM AN ACCREDITED COLLEGE OR UNIVERSITY… more
- AeroVironment (Simi Valley, CA)
- …role, you will work with the Cyber team on a variety of Information Security tasks, to include GRC efforts, software vetting, compliance documentation, exception ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
- Teledyne (San Diego, CA)
- …School diploma or equivalent required and 5 - 10 years of experience in an Information Technology service & support role; or equivalent combination of ... track interactions with end-users and related activities in the service desk tool + Create Knowledge Base...college or technical school in a related field or Information Technology certifications preferred. **Computer Skills** +… more
- HCA Healthcare (San Jose, CA)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
- Humana (Sacramento, CA)
- …experiences **Preferred Qualifications** + Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field + Understanding of IT ... with policy, meeting service level requirements and providing excellent customer service . The Help Desk Support Technician 2: + Identifies, researches, and… more