- Excelsior Orthopaedics Group (Amherst, NY)
- …knowledge of IT Service Management (ITSM) tools and processes; Information Technology Infrastructure Library (ITIL) knowledge is desirable, certification is ... Job Summary The IT Service Desk Manager oversees the daily...regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... approximately 90 City agencies and entities. Within OMB, the Information Systems Task Force supports the agency's staff by...support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Binghamton University (Binghamton, NY)
- …Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support ... and monitor all referred calls to ensure the best service level possible is provided to the University community....key groups and staff members within Information Technology Services (ITS). In addition, the Help Desk… more
- Comcast (New York, NY)
- …and media buyers. Powered by premium video content, robust data, and advanced technology , we're making it easier for buyers and sellers to transact across all ... looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will...with cross-functional team experience and ability to provide excellent service to internal customers - including sales, finance, marketing,… more
- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- GovCIO (Albany, NY)
- …and coordination. + Work directly with the Project Manager, developers, Office of Information & Technology , and other government staff to maintain daily ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...a government background check. + Bachelor of Science in Computer/ Information Technology or a directly-related field is… more