- University at Albany (Albany, NY)
- …Albany, NY Category: Professional Posted On: Mon Jun 2 2025 Job Description: Information Technology Services (ITS) at the University at Albany seeks applicants ... support, and maintain all University desktops, mobile devices, and printers. + Work within service teams to resolve service desk incidents and service… more
- SUNY Morrisville (Morrisville, NY)
- …2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support. Additional Information : SUNY Morrisville ... Qualifications + Associate's degree in a related field (Audiovisual Communication, Information Technology , Electrical Engineering Technology ) Preferred… more
- University of Rochester (Pittsford, NY)
- …hands-on support. Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... needed. + Assesses, interprets, and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other… more
- JPMorgan Chase (New York, NY)
- …5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Experience in managing and leading a ... tools and techniques + Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Experience managing an… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... Deputy Chief Technology Officer, CUNY Network Services **POSITION DETAILS** The...Network Services **POSITION DETAILS** The Office of Computing and Information Services (CIS) at the City University of New… more
- Robert Half Technology (Brooklyn, NY)
- …and courteous technical support to users by addressing work tickets from the service desk queue. * Maintain accurate documentation of user issues, resolutions, ... to work effectively with diverse user groups. * Previous experience in a help desk or technical support role is preferred. Technology Doesn't Change the World,… more
- Mount Sinai Health System (New York, NY)
- …systems and software. **Qualifications** **Education Requirements** 1. A baccalaureate degree in Information Technology or related area. **OR** 1. A four-year ... Ability to provide technical support over the phone and/or desk side while maintaining a professional demeanor. + Ability...Sinai users at multiple sites at the highest customer service level for all aspects of workplace technology… more
- Mount Sinai Health System (New York, NY)
- …software and hardware. **Qualifications** **Education Requirements** 1. A baccalaureate degree in Information Technology or related area. **OR** 1. A four-year ... Ability to provide technical support over the phone and/or desk side while maintaining a professional demeanor. + Ability...business area management and staff at the highest customer service level for all aspects of workplace technology… more
- City of New York (New York, NY)
- …customer service -oriented and secure computing environment, and delivery of information technology products and resources that have been designed, engineered ... support, equipment salvages, and inventory tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment… more
- Robert Half Technology (New York, NY)
- …implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and maintaining high ... maintenance of user devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring all tasks are… more