- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …and respond to Tier 1 and 2 tickets onsite in support of a live, production technology . The role involves 8 hour shifts at the client site in Falls Church, VA. The ... problem/request/issues by documenting the problem and updating the customers contact information . + Performs initial level of problem identification and attempts to… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... technical teams, other service providers, and Government leadership to ensure network services align with organizational goals and evolving mission needs.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives ... all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard...Windows Operating Systems + - Microsoft Office + - Network Connectivity + - Print Services +… more
- Fannie Mae (Reston, VA)
- …operating procedures. * Monitor advanced performance and capacity metrics for technology solutions. * Manage project plans and resources to ensure successful ... functional, and physical attributes with its requirements, design, and operational information . * Prepare design documentation and database reporting for the… more
- Robert Half Technology (Mclean, VA)
- …10. * Strong problem-solving skills for basic troubleshooting of hardware, software, and network issues. * Familiarity with service desk ticketing systems and ... Active Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. * Assist… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …able to pass a government background check. + Bachelor of Science in Computer/ Information Technology or a directly-related field is preferred however not ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents...+ Microsoft Windows Operating Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail… more
- DXC Technology (Richmond, VA)
- …platform, ensuring reliability, security, scalability, and operational excellence across our technology stack. We value candidates who have a strong automation ... Implement and maintain security best practices across infrastructure + Create self- service tools for development teams where appropriate + Collaborate with… more
- Epsilon, Inc (Quantico, VA)
- …Marine Corps. Hosted in a unified data center, MCU's Information Technology services are delivered through a wired.edu network and domain, as well as a ... "Bring Your Own Device" network . Epsilon provides Information Technology services for the...Technology services for the MCU including network and systems, data center, service desk,… more
- Robert Half Technology (Richmond, VA)
- …4+ years working with business functional teams or work experience relevant to information technology and project management * Skilled in the application of ... least 5+ years of technical project management experience in a service provider, face-paced, multi-tasking environment= - experience managing networking and… more
- Imagine One Technology & Management (Dahlgren, VA)
- …engineering applied to program development; modeling and simulation applied to DoD or Information Technology systems. + Five (5) Years experience in: 1. Linux ... **not US citizens** **are** **not** **eligible** **for this role.** Imagine One Technology & Management, Ltd. is seeking one (1) Security Software Engineer. This… more