- Verint Systems, Inc. (Albany, NY)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology , call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, ... provide feedback on ways Verint can improve product functionality, consulting services , training offerings and sales collateral, demo content and messaging. *… more
- New York State Civil Service (New York, NY)
- …, Commerce, Consumer Sciences, Computer Science, Criminal Justice, Economics, Econometrics, Finance, Information Systems , Information System Engineering, ... through responsible innovation; and preserving the stability of the global financial system .The Department of Financial Services is seeking candidates for the… more
- Brink's (New York, NY)
- …mandated KYC tools and systems + Utilize group emails and case management system to close customer requests tickets + Create Customer Service Orders in ATLAS ... level of customer service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to customer … more
- Amazon (New York, NY)
- …at: https://www.amazon.com/live As a Full-stack Engineer on the Amazon Live Creator and Data Services Team, you'll be at the forefront of AI innovation and scalable ... service development. You'll build the infrastructure powering interactive shopping...frameworks to enhance Creator workflows - Own and develop systems to improve content quality and engagement - Build… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …compromise to national security information and automated information systems . + Defines security objectives and system -level performance requirements. + ... versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains… more
- Veolia North America (New Rochelle, NY)
- …of staff by providing staff with awards, and incentives. + Update the phone system as needed with emergency main break information , updates on discolored water ... for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It… more
- Canon Business Process Services (New York, NY)
- …closed loop approach. * Ensure all visitors are greeted and provided with office services information and key general office information (where to print, ... efficiency: Utilizes office tools to create or manage a system for tracking accountability for all service ...and systems (fax, scanner, metering, stamping, tracking systems ), excellent customer service , professional attitude and… more
- City of New York (New York, NY)
- …1. A baccalaureate degree from an accredited college in computer science, information systems , engineering, mathematics or related field and six years ... - Work with integration subject matter experts to use MID servers, APIs, web services , email and other relevant technology to integrate tools and data with… more
- Deloitte (Williamsville, NY)
- …SAP digital solutions. Responsibilities include: + Perform assessments of existing information systems , and identify gaps between business requirements and/or ... or UX Master Certification + Alteryx Designer- Advanced Certification + Certified Information Systems Security Professional (CISSP) + Certified Ssecure Software… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... customers, and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation… more