- Synergy ECP (Columbia, MD)
- …and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to ... IT systems including day-to-day operations , monitoring and problem resolution for all of the...client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem identification, diagnosis and… more
- TEKsystems (Odenton, MD)
- …comprehensive knowledge of desktop operating systems and applications Skills Help desk support, Customer service , Technical support, Troubleshooting, Help ... mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Required:** + Associate's Degree and 2+ years in a related in IT role such as Help Desk , Service Desk , Incident Response, or NOC Technician (or 5+ years of ... **Job Family:** Technical Support Services **Skills:** Communication,Documentations,LAN WAN,Management Support,Network Operations **Experience:** 2 + years of related experience **Job… more
- CACI International (Annapolis Junction, MD)
- …the defense and national security sectors. Our mission is to support critical infrastructure with the highest standards of service and reliability. We're looking ... more. In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help... of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk / service desk experience. + Understanding of Agile and Lean development… more
- ManTech (Laurel, MD)
- … operations . This position is part of the Enterprise Infrastructure Services (EIS) organization-responsible for MPO's Enterprise Information Technology (EIT), the ... MD** . You will be part of a mission-driven team delivering enterprise infrastructure capabilities to support a global workforce engaged in national defense… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Linux,ServiceNow Platform,Unix **Experience:** 15 ... and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... management, and performance tuning. + Knowledge of Information Technology Infrastructure Library (ITIL) framework and experience with ServiceNow Configuration… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Level of Experience: Intern HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain ... Operations comprises multi-domain operations , platforms and logistics,...professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies… more
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