- Robert Half Technology (New York, NY)
- …services including Azure, Intune, Exchange Online, Defender, and Entra ID. Manage service desk tickets, ensuring timely resolution and high-quality user ... connectivity issues; escalate to vendors when necessary. Support Cisco networking infrastructure and ensure reliable network operations . Maintain IT security… more
- New York State Civil Service (Rochester, NY)
- …motivated professionals who are passionate about technology, communication, and public service .Candidates should have experience in areas such as technical training, ... tracking to ensure accurate inventory management and continuity of courtroom operations . Whether your background is in project management, engineering, audiovisual… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... and advance the organization's mission. This role supports daily operations of computer hardware, software, and network services, and...are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via… more
- University of Rochester (Rochester, NY)
- …IT Management Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center, critical IT infrastructure , and Lines ... + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves...the Change Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities.… more
- BlackRock (New York, NY)
- …focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ... product development and feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new product features and releases +… more
- Marex (New York, NY)
- …including our global service desk , network and system infrastructure , IT operations , security, enterprise architecture and design. The Support function ... resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk , and the wider IT group. Marex has unique… more
- City of New York (New York, NY)
- …, systems administration, enterprise applications, cybersecurity, cloud services, and service desk support. - Ensure that mission-critical systems, ... team, including system administrators, network engineers, security experts, project managers, and service desk staff. - Foster a culture of equity, innovation,… more
- City of New York (New York, NY)
- …ITS/Office of Distributed Manage Services (DMS)/Windows Operation Unit, within ITS Infrastructure and Operations , is responsible for the analysis, design, ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS… more
- Fedcap (New York, NY)
- …space rentals, client bookings, and end-to-end logistics management. + Hospitality operations , including guest services, reception/front desk , and concierge ... and beverage partnerships and on-site catering logistics + Membership and co-working operations , including access, desk allocation, and community support +… more
- BMO Financial Group (New York, NY)
- …offline), and security, while meeting service level agreements. Provides the Help/ Service Desk support, as well as coordinates and facilitates Incident ... ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure , applications (online and… more