- Leidos (Norfolk, VA)
- …in Information Technology, Communications Systems, Network Transport Infrastructure , Network Operations Center and Service Desk Management. *Experience ... core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos… more
- Steampunk (Mclean, VA)
- …working in or supporting a service desk environment with understanding of service desk operations and workflows + Experience designing service ... This role is key to ensuring that our technology infrastructure and business processes are aligned and operating at...with HR, IT, and business systems + Background in service desk operations , workflow automation,… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support for ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Craig Technologies (Reston, VA)
- …activities. Plans and schedules own work within a limited time horizon. Job Summary: Help Desk Operations In this role, you will provide 24x7 first line support ... of IT infrastructure , applications, network, and collaboration services globally. IT Service Management In this role, you will assist with the day-to-day IT … more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... the IT infrastructure and operational needs of the customer including hardware...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and… more
- M. C. Dean (Vienna, VA)
- …powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient… more
- Qualtrics (Reston, VA)
- …and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in alignment ... who think that's work worth doing. **Engineering Director, IT Infrastructure and Operations ** **Why We Have This...+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
- Huntington Ingalls Industries (Springfield, VA)
- …in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure , cybersecurity, physical facilities, and personnel operations . The ... and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats.… more
- Cognizant (Richmond, VA)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who...enabling prospecting and other sales management goals. . Lead operations and maintain process and system hygiene to enable… more