- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... role plays a key part in ensuring smooth building operations by coordinating with internal teams, technicians, vendors, and...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... the IT infrastructure and operational needs of the customer including hardware...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and… more
- M. C. Dean (Vienna, VA)
- …powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient… more
- Huntington Ingalls Industries (Springfield, VA)
- …in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure , cybersecurity, physical facilities, and personnel operations . The ... and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats.… more
- Amazon (Herndon, VA)
- …first line of support to the IT Service Desk Team - Operations and Maintenance of RSCI infrastructure to include virtual | physical hardware. - Security ... software solutions that revolutionize how businesses operate? Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Client Systems… more
- M. C. Dean (Vienna, VA)
- …solution roll-out. + Lead collaboration with engineering leaders/team members, cybersecurity, service desk leadership and other critical functions to ensure ... compliance priorities particularly in areas like cloud-native services, AI-driven operations , and advanced security frameworks. + Develop conceptual architecture and… more
- TekSynap (Springfield, VA)
- …infrastructure , server infrastructure , network security, telecommunications systems and service desk . Responsible for managing and setting priorities for ... agency NOC. This team provides support services for Network(s) Management, Operations , and Maintenance for all Network(s) infrastructure . Support includes… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager** to join our team in **Washington, DC.** This is a hybrid… more