- General Dynamics Information Technology (Fairfax, VA)
- …Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support ... **Information Technology (IT) Operations ** + The IT Operations Directorate is comprised of engineers and infrastructure...forecast spending over the next five years. + The Service Desk Team provides essential support services… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...weekends, holidays, and 12-hour shifts, to support 24x7 mission-critical operations . Demonstrated customer service orientation, with experience… more
- General Dynamics Information Technology (Mclean, VA)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Leadership,Microsoft Office,SLA Compliance ... **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- CACI International (Ashburn, VA)
- …capture user reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Identify recurring issues and perform root ... with product development teams, network services, security, audit team, and customer service teams to coordinate operations and maintenance of deployed systems.… more
- CACI International (Hampton, VA)
- …install, upgrade, and security functions to the weapon system. + Manage Enterprise Service Desk to monitor, record, and track problem reports (trouble tickets, ... Enterprise Operations Manager Job Category: Information Technology Time Type:...Lead a ~175-person contractor team in six functional areas: Infrastructure , Enterprise Services, Cyber Security, Release and Fielding, Networks,… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service ... The position can execute all tier 1 and 2 service desk tasks and must be able...function and security. + Managing IT projects to improve infrastructure . Maintaining disaster recovery operations including backup… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... education. + Minimum 3 years of experience in Help Desk support, IT service desk ,...weekends, holidays, and 12-hour shifts, to support 24x7 mission-critical operations . + Demonstrated customer service orientation, with… more
- SAIC (Reston, VA)
- … + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow Developers ... positions will provide services spanning the breadth of IT operations in support of GAO, including the following task...many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure roles.**… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...procedures + Desired - Knowledge of ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service… more
- Steampunk (Mclean, VA)
- …modernize infrastructure , and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Online, Intune, and Microsoft Defender. + **Automate the Mundane:** Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions. +… more
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