- Steampunk (Mclean, VA)
- …modernize infrastructure , and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Online, Intune, and Microsoft Defender. + **Automate the Mundane:** Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions. +… more
- CACI International (Springfield, VA)
- …Responsibilities: * Monitors and tracks service impacting changes in the Enterprise infrastructure * Works with Service Operations team staff during the ... logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools... components. Communicates promptly on progress. * Engages other service desk resources or appropriate service… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... with the Program Manager providing support for the DHS HQ desktop services operations and strategy. The DPM collaborates with the customer, responds to information… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides ... is seeking a **Customer Support Analyst (Quantico, VA)** to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... the NCR. As a prime contractor, Serco provides IT Infrastructure management throughout the NCR. You will lead a...You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support personnel… more
- Cambridge International Systems Inc (Norfolk, VA)
- …defense and security. We are currently seeking a Fully Qualified Validator to support operations in Norfolk, VA. This is a full-time position requiring an active DoD ... (eg, ACAS), and ensure control compliance across OPTEVFOR systems and infrastructure . + Collaborate directly with OPTEVFOR's Information System Security Manager… more
- Leidos (Quantico, VA)
- …core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos ... largest IT services program for the Navy and Marine Corps. Under the Service Management, Integration, and Transport (SMIT) portion of the contract, the Leidos team… more
- AECOM (Fairfax, VA)
- …our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex ... There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization...addressing Azure Virtual Desktop challenges within our secure IT infrastructure . + Image Management Proficiency: Assist with the maintenance… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after… more
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