- ManTech (Virginia Beach, VA)
- …the opportunity to grow your knowledge and skills as a member of the Cloud Operations Team for a NAVSEA cloud infrastructure program. The Cloud Ops team includes ... and experience in cloud engineering, cloud security, cyber and service management. **Responsibilities include but are not limited to:**...degree + 2+ years cloud experience in engineering or operations + Familiarity with Infrastructure as Code… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service ... The position can execute all tier 1 and 2 service desk tasks and must be able...function and security. + Managing IT projects to improve infrastructure . Maintaining disaster recovery operations including backup… more
- CACI International (Hampton, VA)
- …Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub operations ... with Incident, Problem, Change, and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government and senior staff to… more
- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service ... , policies, and procedures + Desired - Knowledge of ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced… more
- SAIC (Reston, VA)
- … + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow Developers ... positions will provide services spanning the breadth of IT operations in support of GAO, including the following task...many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure roles.**… more
- CACI International (Springfield, VA)
- …Responsibilities: * Monitors and tracks service impacting changes in the Enterprise infrastructure * Works with Service Operations team staff during the ... logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools... components. Communicates promptly on progress. * Engages other service desk resources or appropriate service… more
- Cambridge International Systems Inc (Norfolk, VA)
- …defense and security. We are currently seeking a Fully Qualified Validator to support operations in Norfolk, VA. This is a full-time position requiring an active DoD ... (eg, ACAS), and ensure control compliance across OPTEVFOR systems and infrastructure . + Collaborate directly with OPTEVFOR's Information System Security Manager… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... the NCR. As a prime contractor, Serco provides IT Infrastructure management throughout the NCR. You will lead a...You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support personnel… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization...addressing Azure Virtual Desktop challenges within our secure IT infrastructure . + Image Management Proficiency: Assist with the maintenance… more