- MetLife (Oriskany, NY)
- …Key Responsibilities: Investigation & Resolution * Conduct thorough investigations of complaints and grievances, including issues such as Quality of Care, Coverage ... Disputes, Access to Care, and State Complaints . * Review and identify complaint issues in conjunction...concerns and corrective actions taken. * Respond to telephonic inquiries from members and providers regarding complaint outcomes. Collaboration… more
- SUNY Suffolk County Community College (Selden, NY)
- …days a week by calling ### or dialing 311 from any College phone. Inquiries or complaints concerning alleged civil rights violations in the College's education ... Fax: ### TDD: ### Email: ###@ed.gov Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm Inquiries or complaints concerning discrimination in employment… more
- Carrington (Albany, NY)
- …Qualified Written Requests and Written Credit Bureau Disputes. Review all written inquiries , disputes and complaints from borrowers or their authorized ... the necessary actions/corrections are made to the accounts to resolve disputes, complaints and inquiries . + Compose detailed factual narratives/responses to… more
- MTA (New York, NY)
- Transit Customer Service Specialist I & II, Full-time (Customer Service Representative) Job ID: 14168 Business Unit: MABSTOA Location: New York, NY, United States ... Date Posted: Jan 9, 2026 Description Job Information Transit Customer Service Specialist I & II, Full-time (Customer Service Representative) First date of Posting:… more
- New York State Civil Service (New York, NY)
- …of communicating with the Spanish-speaking population regarding fair hearing-related inquiries , requests, and complaints . In processing written correspondence ... Yes Agency Temporary and Disability Assistance, Office of Title Fair Hearings Specialist 1 Spanish Language (NY HELPS) Occupational Category Legal Salary Grade 14… more
- City of New York (New York, NY)
- …cases. - Receive and respond verbally or in writing, to telephone or written inquiries and complaints from outside agencies, public officials and central office ... Description YOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) TITLE FOR AT LEAST ONE YEAR OR...ONE YEAR OR PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE. THIS IS A PROVISIONAL APPOINTMENT, WHEN… more
- Carrington (Albany, NY)
- …other correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated ... join our amazing team and work remote from home!** **The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from… more
- KeyBank (Amherst, NY)
- …Senior Specialist or supervisor. May provide service in relation billing inquiries , service requests, suggestions and complaints from customers + Uses ... for the first 6 weeks **Position Summary** The Lead Specialist , an integral part of a high-performing team, is...and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to… more
- Brink's (New York, NY)
- …opportunities for its employees. We have a challenging opportunity for a Show Specialist . Salary Range: $65k-75k Job Summary: The Show Specialist is responsible ... of merchandise at shows + Respond to all client inquiries on dates, Brink's services, rates and products; quote...bound for US shows; manage and resolve all service complaints diplomatically, escalating when necessary + Generate customer invoices,… more
- City of New York (New York, NY)
- …Division of External Affairs. OOA responds to the questions, concerns, and complaints of parents, youth, foster parents, caregivers, and extended family members ... early childhood education systems. OOA seeks a Family Peer Specialist to serve as a liaison to the families...but not limited to the following duties: -Respond to inquiries received via 311, the ACS website, walk-ins, and… more