- Assured Environments (New York, NY)
- …e-mail, phone, fax, and electronic data interchange. Addressing any customer inquiries regarding service requests and transferring customers to the appropriate ... Scheduling repeat services and special service requests for clients Addressing inquiries of the field personnel Developing and maintaining positive client relations… more
- ConvaTec (Massapequa, NY)
- …to recover proper reimbursement. + Provides customer service relating to all billing inquiries and complaints . Able to explain insurance processes, benefits, and ... exclusions. Follows HIPAA guidelines in handling customer information. + Performs other billing duties as requested by the Billing Supervisor, Billing Manager, or Director of Billing. **Qualifications/Education:** + Must have a high school diploma, college… more
- City of New York (New York, NY)
- …the Customer Resolution Representative is responsible for addressing and resolving various inquiries and complaints on Cash and Emergency Assistance (CA) and ... employment/work-related appointments, including child care and other supportive services, requests, inquiries and complaints , and other duties at Benefits Access… more
- New York State Civil Service (Albany, NY)
- …senior management, or, where appropriate, to other bureaus or offices.o Process inquiries and complaints received through all channels and complete independent ... handling.o Perform the necessary research when processing intakes.o Escalate inquiries and complaints where appropriate.Data managemento Gather, compile,… more
- City of New York (New York, NY)
- …APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE Family Independence Administration's provides temporary help ... Administration (FIA) is recruiting for one (1) Associate Benefits Opportunity Specialist III, to function as Regional/Administrative Office Liaison, who will: Under… more
- City of New York (New York, NY)
- …cases. - Receive and respond verbally or in writing, to telephone or written inquiries and complaints from outside agencies, public officials and central office ... Description YOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) TITLE FOR AT LEAST ONE YEAR OR...ONE YEAR OR PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE. THIS IS A PROVISIONAL APPOINTMENT, WHEN… more
- CDPHP (Latham, NY)
- …timeframes while advising the customer of their rights and responsibilities. The specialist will also respond to inquiries received via written correspondence. ... Network Strategy, Configuration and Membership and Billing to resolve provider inquiries as defined within Claims Operations procedures. The Claims Representative is… more
- New York State Civil Service (Endicott, NY)
- …Description Responsibilities include but are not limited to:- Respond to customer inquiries and/or complaints .- Analyze information and identifies issues to be ... resolved.- Handle all general customer inquiries by either resolving the issue or referring to...are not limited to: Administrative Assistant 1, Business Document Specialist 2, Motor Vehicle Consumer Services Representative 1, Licensing… more
- City of New York (New York, NY)
- …facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. The Principal ... MFV customer service interactions, maintaining high-quality care and effectively routing inquiries . - Prepare and maintain various data and facility reports, logs,… more
- Rochester Housing Authority (Rochester, NY)
- …initiatives to enhance visibility and partnerships. + Responds to tenant inquiries , concerns, and complaints with professionalism and empathy, escalating ... and quality of life. This position bridges direct tenant services ( specialist -level) and departmental oversight (director-level), with a strong emphasis on… more