- Zoom (Richmond, VA)
- …customer journey. The team focuses on building the processes, systems, and insights that enable customer-facing teams to drive retention, expansion, and long-term ... value. By combining operational rigor with a customer-first mindset, the team helps align customer outcomes with business growth. Responsibilities + Leading the design and operationalization of strategies that improve customer retention, reduce churn, and… more
- ADP (Norfolk, VA)
- …belonging and creates a safe space for diverse perspectives and insights . + **Continuously learn.** Ongoing training, development, and mentorship opportunities for ... even the most insatiable learner. + **Balance work and life.** Resources and flexibility to more easily integrate your work and your life. What are you waiting for? **Apply today!** Base salary offers for this position may vary based on factors such as… more
- Cardinal Health (Richmond, VA)
- …of business processes and develop optimization strategies. + Effectively communicates insights and plans to cross-functional team members and management. + Gather ... critical information from meetings with various stakeholders and produce useful reports. + Provide leadership, training, coaching, and guidance to junior staff. + Plans and executes system implementations that ensure success and minimize risk of system outages… more
- Oracle (Richmond, VA)
- …crucial role in developing service innovation, optimizing processes, and delivering insights that empower the organization to make informed, data-driven decisions. ... They are passionate about building and selling service solutions focused on Cloud, SaaS, and AI. They are collaborative and driven to apply their technical skills to real-world applications. This role will contribute to portfolio management and business… more
- Highmark Health (Richmond, VA)
- …across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for product innovation. Apply ... Human Centered Design principles to develop new products and experiences that delight and create durable customer and business value + Socialize product strategy and roadmap with key stakeholders and obtain buy-in + Develop and maintain a comprehensive… more
- SAIC (Chantilly, VA)
- …in discovery. + Will perform exploration of datasets to uncover, trends, patterns, and insights of datasets. + Design and implement data models based on NRO tools ... and capabilities. + Use advanced mission analytics techniques to analyze data and draw meaningful conclusions. + Create clear visualizations and reports to effectively communicate findings.Identify business problems and develop data-driven solutions to support… more
- The Hartford (Alexandria, VA)
- …way they've always been done isn't a part of the job. You'll put your creative insights to work with other underwriters and leaders, having a seat at the table with ... key decision makers. Additionally, there are a multitude of opportunities to continue your professional development and career growth. The Hartford's Excess team is looking to add a Center Renewal Underwriter to their team which delivers specialized umbrella… more
- Butterfly Effects (Virginia Beach, VA)
- …of Applied Behavior Analysis. + Clinical Advisory Access: Benefit from insights by renowned experts, including board-certified BCBAs and developmental specialists, ... through our internal committees and compassionate care teams. + CEU Opportunities: Access in-house CEUs annually, plus funding for external conferences, live events, and our annual Clinical Conference. Your Role as a BCBA at Butterfly Effects As a key member… more
- Intuit (Richmond, VA)
- …for the customer and ensure their voice is heard, using customer insights to influence future support strategies and product roadmaps. **Qualifications** + ... **Experience & Role Modeling:** Minimum of **3+ years of experience** in a technical support or related role, with a proven track record of successfully managing customer escalations and driving satisfaction. + **Expert Knowledge:** Deep product expertise in… more
- Dollar Tree (Chesapeake, VA)
- …workforce management systems, validating labor standards, and generating labor performance insights . The WFM Specialist helps ensure schedules align with customer ... demand, business goals, and compliance requirements to drive operational efficiency. **Key Responsibilities** **Workforce Management System Support** + Assist in maintaining and updating the WFM platform (eg, Legion, Kronos, UKG, Reflexis) to support accurate… more