• Call Center Training Instructor I

    Mass Markets (Las Cruces, NM)
    …performance. + Facilitate classroom-style training on products, services, techniques, systems , and processes. + Assists in planning, conducting, coordinating, and ... integrating support with routine job functions. + Use a variety of instructional methods to ensure maximum delivery effectiveness + Develop and create training… more
    Mass Markets (05/15/25)
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  • Experienced Call Center Trainer

    Mass Markets (Mesilla, NM)
    …platforms and virtual training tools. + Knowledge of adult learning principles and instructional design . COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR ... Key Responsibilities: + Facilitate new hire training, soft skills, product/process, and systems training. + Design and update training materials, manuals, and… more
    Mass Markets (06/04/25)
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  • Contact Center Trainer

    Mass Markets (Mesilla, NM)
    …training batches in a fast-paced environment. + Training certifications (eg, Train-the-Trainer, Instructional Design ) are a plus. COMPENSATION DETAILS WANT AN ... tailored to client-specific processes. + Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. + Evaluate training… more
    Mass Markets (06/04/25)
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  • Training Specialist

    Mass Markets (NM)
    …+ Create educational materials such as digital presentations, manuals, and instructional videos. + Conduct regular refresher sessions to keep agents updated ... Offer ongoing support and mentorship to both new and experienced agents. + Design and maintain Standard Operating Procedures (SOPs) for training and operations. +… more
    Mass Markets (06/12/25)
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