• Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by ... certificates in person, online or via mail. The Call Agent will also guide customers on how to check...entitled to unmatched benefits such as: oa premium-free health insurance plan that saves employees over $10K annually, per… more
    City of New York (08/01/25)
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  • Medicaid Helpline Agent

    City of New York (New York, NY)
    …provides information to New Yorkers on enrolling in Medicaid public health insurance . The agency's Medical Assistance Program helps New Yorkers who qualify enroll ... in public health insurance programs like Medicaid. The Helpline receives inquiries from...with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on… more
    City of New York (05/14/25)
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  • Medicaid Helpline Agent

    City of New York (New York, NY)
    …Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid ... is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen (15)… more
    City of New York (05/14/25)
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  • Access Center Lead Agent - FPA Access…

    Mount Sinai Health System (New York, NY)
    **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level...updates practice management system. + Collects patient demographics and insurance information and enters into practice management system. +… more
    Mount Sinai Health System (07/27/25)
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  • Agentic AI professional with Agent

    Capgemini (New York, NY)
    Agentic AI professional with Agent development, Python & AWS Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way ... more inclusive world. **Location: NYC/NJ (Hybrid)** **Job Description** **Must have skills** Agent development using MCP, A2A Protocols Python & AWS AI Skills… more
    Capgemini (06/19/25)
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  • Service Desk Agent

    Cayuse Holdings (Albany, NY)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • Access Center Lead Agent - Call Center,…

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... and updates practice management system. 2. Collects patient demographics and insurance information and enters into practice management system. 3. Verifies patient… more
    Mount Sinai Health System (05/15/25)
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  • Contact Center Agent I

    NBT Bank (Norwich, NY)
    Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... Six weeks of paid leave at 100% of your salary . + Comprehensive Medical Coverage : Includes employer contributions...an option to purchase additional long-term coverage. + Life Insurance : Employer-paid basic life insurance , with… more
    NBT Bank (08/02/25)
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  • Infoline Agent

    City of New York (New York, NY)
    …Initiate and/or complete paperwork as required. - Prepare periodic activity reports. Salary Range: $41,248 - $47,435 Hours/Schedule: Monday-Friday 9:00 am to 5:00 pm ... eligibility for public assistance or unemployment, health benefits, social security, insurance , or participation in social services or community programs, and other… more
    City of New York (05/14/25)
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  • Lobby Guest Service Agent

    Compass Group, North America (New York, NY)
    Flik Hospitality Group Salary : $25/Hr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of ... where you can flourish. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming...benefits. + Medical + Dental + Vision + Life Insurance / AD + Disability Insurance + Retirement… more
    Compass Group, North America (07/01/25)
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