- Travelers Insurance Company (Richardson, TX)
- …Lead Umbrella. The Account Executive (AE), Commercial Accounts will partner with agents and brokers to provide property, general liability, commercial auto, and/or ... with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products...commercial lines products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the… more
- Mass Markets (TX)
- …a motivated and results-driven Team Leader to oversee a team of call center agents . This role is essential in ensuring that performance standards are met, agents ... POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents , ensuring adherence to company policies and performance standards. + Regularly… more
- Mass Markets (TX)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...and key quality metrics. + Offer constructive feedback to agents to improve their performance. + Assist in the… more
- The City of Houston (Houston, TX)
- …knowledge articles in the Customer Request Information System (CRIS) to ensure agents have accurate and current information. Provides timely updates, reminders, and ... process changes to 311 agents through team huddles, written communications, and knowledge management...established quality assurance programs. Tracks and analyzes results for agent performance scorecards. Assists in developing and maintaining data… more
- CenterWell (Athens, TX)
- …and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...possess a valid state driver's license and automobile liability insurance . + Must be currently licensed in the State… more
- CRC Insurance Services, Inc. (San Antonio, TX)
- …and problems as necessary. Provides high quality professional service to Agents and Companies. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary ... perform the essential functions. 1. One year of wholesale insurance experience 2. State specific Insurance License...and maintain an excellent working relationship with carriers and agents 8. Ability to work in a team environment… more
- Enverus (Austin, TX)
- …and appropriate responses. + Oversee time-off requests and timesheet approvals for assigned agents . + Assist in scheduling to ensure adequate coverage for live phone ... support. + Conduct regular audits of agent interactions and provide constructive feedback to support continuous...provide constructive feedback to support continuous improvement. + Assist agents in de-escalating complex or sensitive owner calls. +… more
- Impact Fire (TX)
- …Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance , paid time off and holidays + Company paid short and ... reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing installations...work with the Company to obtain local city listing agents . The Technician is also responsible for maintaining a… more
- Impact Fire (TX)
- …Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance , paid time off and holidays + Company paid short and ... reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing inspections,...work with the Company to obtain local city listing agents . The Technician is also responsible for maintaining a… more
- Brookfield Properties (Katy, TX)
- …overseeing guest registration, taking photographs, cleanup, etc. + Support the real estate agent outreach program by contacting agents to inform them about ... our agent program. Assist and participate in agent events when needed on and off site. What...options + Wellness and mental health resources + Pet insurance offering + A culture based on our values… more