- Zurich NA (Dallas, TX)
- …set a flexible work schedule that supports you, our customers, and our brokers and agents . This role will require you to be visible in the marketplace to meet with ... our agents and brokers. In this role you will be...offering the best end to end solution for their insurance needs + Using a disciplined approach to exposure… more
- Zurich NA (Dallas, TX)
- …set a flexible work schedule that supports you, our customers, and our brokers and agents . This role will require you to be visible in the marketplace to meet with ... our agents and brokers and be in the office three days per week. Zurich is one of the leading insurance providers in the construction industry, our mission is to… more
- Mass Markets (TX)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
- AON (The Woodlands, TX)
- …Monitor (phone and non-phone) customer interactions and provide coaching / feedback to Agents + Update evaluation forms and input results to develop reports + Become ... incentive awards at Aon's discretion; medical, dental and vision insurance , various types of leaves of absence, paid time...non-phone) customer interactions and provide coaching / feedback to Agents + Update evaluation forms and input results to… more
- Cover Whale (Dallas, TX)
- Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety ... program is proven to save lives while delivering better insurance for our drivers. Cover Whale offers easy, industry-leading insurance for commercial auto and… more
- Mass Markets (Killeen, TX)
- …be responsible for delivering high-impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If ... Responsibilities + Deliver engaging training sessions for new hires and existing agents across multiple client accounts. + Develop training materials, manuals, and… more
- Mass Markets (Killeen, TX)
- …an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in ... assessments, feedback, and performance data. + Provide post-training coaching and support to agents and team leads. + Collaborate with QA and Operations to align… more
- Kemper (Houston, TX)
- …+ The Sales Executive should be proficient and capable of training agents on company underwriting guidelines, procedures, programs, websites and rating tools. ... in delivering required paperwork, reports and documentation. + Participate in insurance association conventions, seminars, trade shows, and various other agency… more
- Mass Markets (Killeen, TX)
- …looking for someone like you to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. As a team coach ... and procedures Key Responsibilities: + Lead and manage a team of 15-25 front-line agents handling inbound customer service calls. + Coach and develop team members on… more
- Regions Bank (Dallas, TX)
- …prepared loan packages for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing various types of commercial ... years of related financial services industry experience + General knowledge of insurance requirements and other property due diligence necessary for real estate… more