• Call Center Representative | 4X10 Shift…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and software. In this role, you'll assist both residential and business customers, resolve issues, retain accounts, and upsell products and services… more
    Mass Markets (07/19/25)
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  • 4X10 Customer Service Representative | Full-Time…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW CI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... outbound sales campaigns for top-tier commercial clients across both consumer and business programs. In this role, you'll connect with prospects and existing… more
    Mass Markets (07/18/25)
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  • Inbound Helpdesk Representative ($15/hr.)

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident,… more
    Mass Markets (07/04/25)
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  • Tech Support Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each… more
    Mass Markets (07/04/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident,… more
    Mass Markets (07/04/25)
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  • Call Center Agent

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... be responsible for handling inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling… more
    Mass Markets (06/24/25)
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  • Real Time Analyst

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and should possess the below qualities: + Associate's or Bachelor's degree in Business , Statistics, or a related field. + 2-3 years of experience in real-time… more
    Mass Markets (06/13/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and dedicated and should possess the below qualities: + Diploma or degree in Business , Communications, or a related field (preferred). + 2+ years of experience in a… more
    Mass Markets (06/04/25)
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  • Work at Home Customer Service Agent (Full-Time…

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully… more
    Mass Markets (05/30/25)
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  • Spanish Bilingual Sales Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... + Build rapport and trust with clients to drive customer loyalty and repeat business . + Upsell and cross-sell offerings based on customer profiles and preferences. +… more
    Mass Markets (05/29/25)
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