- Beth Israel Lahey Health (Burlington, MA)
- …high-quality care to our patients. As part of Lahey Hospital & Medical Center , a nationally recognized academic and teaching hospital, our team benefits from a ... paid education days/Medbridge subscription -Tuition reimbursement -Full health and dental insurance -403B Match for retirement -Generous earned time policy -Free… more
- Beth Israel Lahey Health (Boston, MA)
- …multi-disciplinary clinical team by managing the patient appointment schedule, obtaining insurance approval for appointments, and answering the main phone line. ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. As the Heart Transplant Program develops and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …families/escorts, physicians, embassies, governmental health authority's, foundations, and insurance companies throughout the continuation of the patient's care ... in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and… more
- Beth Israel Lahey Health (Boston, MA)
- …will support the Hematology Oncology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a part-time, benefits-eligible 20-hour opportunity ... + Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff.… more
- Beth Israel Lahey Health (Boston, MA)
- …position will support the Needham Urology Department at Beth Israel Deaconess Medical Center . This role is fully onsite in Needham, MA. The anticipated schedule is ... + Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff.… more
- Beth Israel Lahey Health (Plymouth, MA)
- …customer service requirements. + Runs daily reports and keeps statistics on Call Center quality measures and makes recommendations for staffing adjustments. + ... + Prior supervisory experience required. + Experience in a Call Center a plus. + Ability to...to facilitate the scheduling process. + Current knowledge of insurance plans and registration processes preferred. + Knowledge and… more
- Children's Hospital Boston (Boston, MA)
- …patient scheduling, registering, and patient concerns, and also assisting with our call center and various projects throughout the department. Key ... Responsibilities Customer Service a. Demonstrates positive and effective ...h. Will be required to rotate in departments with call centers. Patient Registration/Admissions/Discharge a. Monitors clinic activity to… more
- CVS Health (Boston, MA)
- …to support other clinical services. **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center ... Qualifications** + Experience in a health care setting or insurance industry is a plus, including knowledge of basic... industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. +… more
- Beth Israel Lahey Health (Woburn, MA)
- …care in the patient's home, in partnership with the Command Center multidisciplinary clinical team. **Job Description:** Essential Duties & Responsibilities ... and community providers to coordinate the care plan (ie Insurance case managers, high risk case managers, elder services,...to meet them. Additional Duties 1. Participates in the weekend/holiday/on- call rotation as defined by BILH at Home and… more
- Children's Hospital Boston (Boston, MA)
- …year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a ... care. Key Responsibilities: + Provide centralized scheduling services for the Primary Care Call center . Perform tasks to meet patient access, scheduling, and… more