- Cardinal Health (Albany, NY)
- …issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by providing accurate ... while reviewing the account and moving it along the customer journey. + Interprets the meaning of insurance...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Datavant (Albany, NY)
- …to realize our bold vision for healthcare. + **This is a Remote role ( Call Center )** Full-Time: Monday - Friday 8am-4:30pm EST** Comfortable working in a ... environment.** Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** Documenting… more
- MetLife (Oriskany, NY)
- …information into various systems, ensuring high accuracy. * Handles benefit plan referrals from call center and units within the organization. * Will act as a ... Cary NC, and Aurora IL offices Role Value Proposition A Group Insurance Administrator delivers high quality service to participants and institutional customers by… more
- Mount Sinai Health System (Greenlawn, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... greeting patients and visitors with the highest level of customer service + Provides clerical and administrative support to...May check patients in or out, collect co-pays, scan insurance cards and ensure other required documents are reviewed… more
- M&T Bank (Rochester, NY)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu ... and services as appropriate. Support branch in achieving its customer retention, acquisition and growth goals including Insurance...including a minimum of 4 years' proven retail sales, call center , customer service and/or… more
- Bassett Healthcare (Hamilton, NY)
- …patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a ... and/or clinical support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing… more
- BronxCare Health System (Yonkers, NY)
- …is required, 1-2 years customer service experience, preferably in a call center and/or outpatient healthcare environment is required. 1-2 years' experience ... services offered within the BronxCare Healthcare System in a high volume/high paced call center environment, while delivering an outstanding patient centered … more
- University of Rochester (Rochester, NY)
- …- Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance billing either ... or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and...multiple programs and applications at the same time, typing call documentation, and speaking to the customer … more
- AbbVie (Buffalo, NY)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- AbbVie (New York, NY)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more