- UPMC (Wexford, PA)
- …Completion of HS Diploma/equivalent and 1 year of experience in a medical office, customer service, inbound call center (preferred), or other relevant health ... and Audiocare report. + Review and verify the patient's insurance information. + Coordinate access to care for patients...and 6 months of experience in a medical office, customer service, inbound call center … more
- Sprinklr (PA)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Penn Medicine (Philadelphia, PA)
- …of service activities. The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Guardian Life (Bethlehem, PA)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Highmark Health (Harrisburg, PA)
- …OVERVIEW:** This job is responsible for answering calls received into the centralized call center . The Representative will use the appropriate procedures, tools ... Customer service **OR** Physician schedulingexperience Preferred + 1 year in a Call Center role **_Disclaimer:_** _The job description has been designed to… more
- Penn Medicine (Philadelphia, PA)
- … customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Kelly Services (Pittsburgh, PA)
- …High school diploma or equivalent 3+ years of supervisory experience in a call center environment (healthcare preferred) Strong understanding of call ... leadership skills and ability to motivate teams Proficiency with call center software, CRM tools, and Microsoft...Ability to manage deliverables in a fast-paced environment Strong customer focus and results-oriented mindset Why Join Us? We… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …four years in a quality assurance or quality auditing role, preferably in a call center , claim operations, pharmacy hub, or similar environment Knowledge + ... center , benefit verification, case management, or similar industry experience-is required + Call center or claim processing experience is a plus Skills +… more
- Otsuka America Pharmaceutical Inc. (Lancaster, PA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... products for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …claim processing, contact center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is a plus. + ... listening, and high attention to detail. Monitor telephone calls and communications between The Customer and The Customer Care Center . A strong understanding… more