- Guardian Life (New York, NY)
- …of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: Seasoned in ... teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Make sure all...dependents with no wait period + Life and disability insurance + A great 401(k) with match + Tuition… more
- US Bank (New York, NY)
- …processes in partnership with Sales & support groups (eg training, call center and others) -Expertise on the critical interdependencies among product ... insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity… more
- World Wide Technology (New York, NY)
- …outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and ... team. Responsibilities: + Works with telecommunications customers and WWT Outside sales teams to obtain technical priorities, challenges, and initiatives that can… more
- Otis Elevator Company (Albany, NY)
- …employee assistance, and wellness incentive programs to support your well-being. + Life insurance and disability coverage to protect you and your family. + Voluntary ... benefits, including options for legal, pet, home, and auto insurance . + We offer generous birth/adoption and parental leave benefits, as well as adoption assistance,… more
- ITT (Seneca Falls, NY)
- …help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. ... **Relocation:** None **Special Requirements:** TBD **Job Description** Reporting to the Value Center CIO, the Industrial Process Value Center is looking for… more
- Highmark Health (Albany, NY)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Ensure compliance with regulatory tracking and reconciliation requirements. + Coordinate with Sales and Marketing on sample allocation and planning. + Support audit… more
- Robert Half Office Team (Melville, NY)
- …this position may be for you. This position is based in a dynamic, rapidly-changing call center . Requirements How you will make an impact . Receiving and placing ... Performs functions including handling cash and other daily transactions. . Achieves sales and referral goals by actively cross-selling and referring customers to… more
- Suburban Propane (Syracuse, NY)
- …By collaborating closely with Area, Region, and local Customer Service Center management to implement effective coaching strategies, you will effectively foster ... + Identify and recommend strategic opportunities to elevate overall service and sales excellence. + Provide regular reporting to communicate progress, trends, and… more
- NBT Bank (Syracuse, NY)
- …- $31.28 Job Profile Summary Under limited supervision, performs customer service, sales and management of assigned small business and middle market accounts. Serves ... as the customer's advocate between the customer and carrier regarding insurance coverage. Collaborates with Business Development Manager and/or Producer to identify… more