- Mass Markets (Wichita, KS)
- …issues + Manage customer accounts and document interactions in our systems + Follow scripts, policies, and procedures to ensure compliance + Protect customer privacy ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Wichita, KS)
- …resolve issues + Accurately manage customer accounts and document interactions + Follow scripts, policies, and procedures to ensure compliance + Handle sensitive ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Wichita, KS)
- …other departments as needed + Accurately document customer interactions and follow established procedures + Adhere to scripts, policies, and compliance standards ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Wichita, KS)
- …strong time management skills + Ability to troubleshoot, resolve issues, and follow up with customers + Strong problem-solving and conflict resolution abilities + ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Wichita, KS)
- …regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution, problem-solving, ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (KS)
- …gateways, and HD video. + The ability to evaluate, troubleshoot, and follow -up on customer issues + Excellent organizational, written, and oral communication skills ... (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT… more
- Mass Markets (Wichita, KS)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (KS)
- …+ Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous ... call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply with… more
- Mass Markets (KS)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (Wichita, KS)
- …punctual with a strong work ethic + Strong troubleshooting and follow -up skills + Conflict resolution and problem-solving abilities + Customer-focused: empathetic, ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
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