- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TELESALES REPRESENTATIVE (FULL-TIME) We are looking for telesales representatives to support outbound sales programs for commercial clients. In ... information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and ... information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CONTACT CENTER REPRESENTATIVE DO? This position supports customer service and sales oriented ... as applicable; coordinate with other departments to resolve issues as applicable + Follow processes of the client program and perform all tasks in a courteous… more
- Mass Markets (Las Cruces, NM)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES 4X10 CALL CENTER REPRESENTATIVE DO? Your main objective is to resolve customer inquiries, increase ... with consistent attendance and punctuality + Skilled in troubleshooting and follow -up + Customer-focused with strong interpersonal and conflict-resolution skills +… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem-solving,… more
- Mass Markets (Mesilla, NM)
- …and thrive in a team-oriented environment. Join our team as a Call Center Representative . To be considered for this role, you must complete a full application on ... and empathy. + Document all customer interactions in the CRM system. + Follow communication scripts and standard operating procedures. + Meet or exceed performance… more
- Mass Markets (Las Cruces, NM)
- …Research and resolve issues using internal systems and cross-functional collaboration + Follow client-specific procedures and maintain a high standard of service + ... operating systems + Dependability and punctuality + Ability to troubleshoot and follow up on customer issues + Conflict resolution and problem-solving skills +… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due ... empathy, tact, and professionalism + Make outbound and receive inbound calls + Follow all required scripts, policies, and procedures + Respond effectively to common… more
- Mass Markets (Las Cruces, NM)
- …claims. + Guide customers through options to find the best solutions. + Follow scripts, policies, and procedures while using available resources. + Protect customer ... operating systems + Reliable and punctual + Skilled in troubleshooting and follow -up + Able to multitask and self-manage effectively + Excellent interpersonal skills… more
- Mass Markets (Las Cruces, NM)
- …+ Ensure first-call resolution through active listening and problem-solving + Follow client-specific procedures and maintain a courteous approach at all times ... financial inquiries with strict adherence to confidentiality and compliance standards + Follow all scripts, policies, and procedures + Meet attendance and training… more
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