- Mass Markets (Las Cruces, NM)
- …issues + Manage customer accounts and document interactions in our systems + Follow scripts, policies, and procedures to ensure compliance + Protect customer privacy ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Las Cruces, NM)
- …with other departments as needed + Accurately document interactions and follow all scripts, policies, and procedures + Maintain confidentiality and handle ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Las Cruces, NM)
- …and process orders + Collaborate with other departments to resolve issues + Follow scripts, policies, and procedures to ensure quality and compliance + Maintain ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (NM)
- …gateways, and HD video. + The ability to evaluate, troubleshoot, and follow -up on customer issues + Excellent organizational, written, and oral communication skills ... (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT… more
- Mass Markets (Las Cruces, NM)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (NM)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (Las Cruces, NM)
- …Research and resolve issues using internal systems and cross-functional collaboration + Follow client-specific procedures and maintain a high standard of service + ... operating systems + Dependability and punctuality + Ability to troubleshoot and follow up on customer issues + Conflict resolution and problem-solving skills +… more
- Mass Markets (Las Cruces, NM)
- …claims. + Guide customers through options to find the best solutions. + Follow scripts, policies, and procedures while using available resources. + Protect customer ... operating systems + Reliable and punctual + Skilled in troubleshooting and follow -up + Able to multitask and self-manage effectively + Excellent interpersonal skills… more
- Mass Markets (Las Cruces, NM)
- …punctual with a strong work ethic + Strong troubleshooting and follow -up skills + Conflict resolution and problem-solving abilities + Customer-focused: empathetic, ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Las Cruces, NM)
- …in training sessions and stay current on updates and procedures + Follow attendance and scheduling requirements consistently CANDIDATE QUALIFICATIONS WONDER IF YOU ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more