- Mass Markets (Las Cruces, NM)
- …others and delivering outstanding service? We're looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a ... a strong work ethic. + Skilled in troubleshooting, conflict resolution, and follow -up. + A customer-first mindset: empathetic, patient, and responsive. + Ability to… more
- Mass Markets (Las Cruces, NM)
- …and resolve customer issues, coordinating with other departments as needed + Follow scripts, policies, and procedures to ensure consistency and compliance + Maintain ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Las Cruces, NM)
- …+ Manage customer accounts and process orders accurately using our systems + Follow scripts, policies, and procedures to ensure consistency and compliance + Protect ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Mesilla, NM)
- …service and thrive in a team-oriented environment. Join our team as aCall Center Representative . To be considered for this role, you must complete a full application ... and empathy. + Document all customer interactions in the CRM system. + Follow communication scripts and standard operating procedures. + Meet or exceed performance… more
- Mass Markets (NM)
- …gateways, and HD video. + The ability to evaluate, troubleshoot, and follow -up on customer issues + Excellent organizational, written, and oral communication skills ... (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT… more
- Mass Markets (NM)
- …+ Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous ... call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply with… more
- Mass Markets (Las Cruces, NM)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (NM)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (Las Cruces, NM)
- …in solution-focused conversations to identify the best options for customers + Follow scripts, policies, and procedures while using training resources to provide ... and punctual with strong time management + Ability to troubleshoot and follow up on customer issues + Strong problem-solving and conflict resolution skills… more
- Mass Markets (Las Cruces, NM)
- …and resolve complex issues, coordinating with other departments as needed + Follow all required scripts, policies, and procedures + Escalate unresolved or sensitive ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more