- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem-solving,… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem solving… more
- Mass Markets (Killeen, TX)
- …and thrive in a team-oriented environment. Join our team as a Call Center Representative . To be considered for this role, you must complete a full application on ... and empathy. + Document all customer interactions in the CRM system. + Follow communication scripts and standard operating procedures. + Meet or exceed performance… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. As a Bilingual Customer Service Representative , you will handle inbound phone interactions with Spanish speaking residential and ... work each day. -WHAT IS AN BILINGUAL CUSTOMER SERVICE REPRESENTATIVE AND WHAT DO THEY DO EACH DAY? CANDIDATE...and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW COLLECTIONS REPRESENTATIVE (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due ... tact, and professionalism. + Make outbound and receive inbound calls. + Follow all required scripts, policies, and procedures. + Respond effectively to common… more
- Mass Markets (Killeen, TX)
- …Research and resolve issues using internal systems and cross-functional collaboration + Follow client-specific procedures and maintain a high standard of service + ... operating systems + Dependability and punctuality + Ability to troubleshoot and follow up on customer issues + Conflict resolution and problem-solving skills +… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time bilingual customer service ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (Killeen, TX)
- …claims. + Guide customers through options to find the best solutions. + Follow scripts, policies, and procedures while using available resources. + Protect customer ... operating systems + Reliable and punctual + Skilled in troubleshooting and follow -up + Able to multitask and self-manage effectively + Excellent interpersonal skills… more
- Mass Markets (Killeen, TX)
- …+ Ensure first-call resolution through active listening and problem-solving + Follow client-specific procedures and maintain a courteous approach at all times ... financial inquiries with strict adherence to confidentiality and compliance standards + Follow all scripts, policies, and procedures + Meet attendance and training… more
- Mass Markets (Killeen, TX)
- …collaboration + Accurately document interactions and process claims + Follow client-specific scripts, policies, and procedures + Maintain confidentiality and ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more