- Mass Markets (Dallas, TX)
- …FRIDAY. WALK-IN'S ARE WELCOME! - POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem solving… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem-solving,… more
- Mass Markets (Killeen, TX)
- …resolve inquiries + Accurately manage customer accounts and document interactions + Follow scripts, policies, and procedures to ensure compliance + Protect customer ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …needed + Accurately document customer interactions and process claims + Follow all client-specific procedures, scripts, and compliance requirements + Use available ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …resolve issues + Accurately manage customer accounts and document interactions + Follow scripts, policies, and procedures to ensure compliance + Handle sensitive ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …other departments as needed + Accurately document customer interactions and follow established procedures + Adhere to scripts, policies, and compliance standards ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …in training sessions and stay current on updates and procedures + Follow attendance and scheduling requirements consistently CANDIDATE QUALIFICATIONS WONDER IF YOU ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …strong time management skills + Ability to troubleshoot, resolve issues, and follow up with customers + Strong problem-solving and conflict resolution abilities + ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution, problem-solving, ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more