- Mass Markets (GA)
- …information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a ... tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures + Utilize knowledge base and… more
- Mass Markets (Pembroke, GA)
- …operating systems + Reliable and punctual + Skilled in troubleshooting and follow -up + Able to multitask and self-manage effectively + Excellent interpersonal skills ... regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict resolution, problem solving… more
- Mass Markets (GA)
- …gateways, and HD video. + The ability to evaluate, troubleshoot, and follow -up on customer issues + Excellent organizational, written, and oral communication skills ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Mass Markets (GA)
- …maintain regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution, problem ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Mass Markets (Savannah, GA)
- …needed + Accurately document and process customer claims and interactions + Follow scripts, policies, and procedures while using training resources to provide ... Ability to multi-task, stay organized, and self-manage + Customer-first mindset: empathetic, patient , and responsive + Positive attitude and a team-player spirit +… more
- Mass Markets (Savannah, GA)
- …document and process claims, inquiries, and updates in company systems + Follow scripts, policies, and procedures while maintaining professionalism and empathy + ... problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient , and responsive + Ability to multi-task, self-manage, and stay… more
- Mass Markets (Garden City, GA)
- …established ourselves as a trusted partner in the industry. Are you friendly, patient , and passionate about helping others? Do you thrive in fast-paced environments ... complaints and issues efficiently. + Document all interactions in the CRM system. + Follow up with customers to ensure satisfaction. + Adhere to company policies and… more
- Cardinal Health (Atlanta, GA)
- … population or transfer caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the patient 's concerns ... hand on guidance to appropriate financial assistance + Must follow through on all benefit investigation rejections, including Prior...insurance options and explain various programs to the patient while helping them to select the best coverage… more
- Peachtree Orthopedics (Atlanta, GA)
- …and efficient operation of our clinic. + Billing and Records Management: Manage patient billing and insurance -related tasks, as well as timely charge capture ... + Financial Management: Contribute to effective financial management by processing patient refunds, handling payments, and re-billing insurance companies as… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …+ Collects onself payaccounts,co-payand deductibles. + Maintainsthoroughunderstanding of insurance , registration, scheduling, referrals, authorizations, and account ... Medicaid, and other commercial payers (HMO, PPO) preferred. + CHAA (Certified Patient Access Associate)CPAR(Certified Patient Account Representative ) and/or… more