- Mass Markets (Killeen, TX)
- …to inbound and outbound customer contacts in a courteous, timely, and professional manner + Listen actively to understand customer needs and provide effective ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Make outbound and receive inbound calls in a professional and courteous manner + Educate customers on products and services, identifying ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …+ Handle inbound calls, emails, and live chats in a courteous and professional manner + Understand customer needs and provide effective solutions + Escalate complex ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …+ Handle inbound and outbound calls in a friendly, timely, and professional manner + Resolve customer issues effectively, aiming for first-call resolution + ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …+ Respond to inbound and outbound calls in a friendly, timely, and professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …+ Handle inbound and outbound contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL ? As a blended role, you are responsible for receiving or reaching ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (TX)
- …+ Offer guidance and support to team members to help them achieve their professional goals. + Assign tasks and manage workloads to ensure smooth and efficient ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (Killeen, TX)
- …Responsibilities: + Handle inbound and outbound calls in a courteous and professional manner + Resolve customer issues with first-call resolution strategies + ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (TX)
- …team of supervisors and staff to ensure high performance, engagement, and professional growth. + Optimize resource allocation and workload distribution to maximize ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more