- WTW (New York, NY)
- …to the Product Leader for validation. + Escalate technical issues to the Software Support /Service Desk when necessary, ensuring issues such as system downtime, ... revenue growth within client accounts. **Client Success & Techical Support ** + Assist with compensation software access...+ 2-5 years of proven experience in client success, customer service, or a technical support environment,… more
- Anthony Jordan Health Corp (Rochester, NY)
- …Data Closets. . Provide patch management for desktop, mobile and network systems. . Support EHR software applications and all related third party interfaced ... Officer, is primarily responsible for providing Network Infrastructure and overall technical support to the Jordan Health community as it relates to the computer… more
- MongoDB (NY)
- …technical, post-sale leadership role at a software company in either a Customer Support , Professional Services or DevOps leadership role + At least (4) ... Outstanding customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA, and APAC… more
- NASCO (Albany, NY)
- …with Healthcare Insurance Industry + 8 years combined experience in software development and software implementations on mainframe, mid-tier, and integrated ... NASCO enterprise product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed test cases.… more
- NASCO (Albany, NY)
- …with Healthcare Insurance Industry + 15 years combined experience in software development and software implementations on mainframe, mid-tier, and integrated ... is primarily responsible for providing highly complex technical and business support focused around multiple assigned business area solutions during product… more
- BAE Systems (Endicott, NY)
- …of the BAE Systems - Endicott Quality Management System. + Coordinate and support external/ customer audits. + Interact with Supply Chain, Operations, Program ... staff that partners seamlessly with Operations, Engineering and Programs to enhance the customer experience and support business area and factory needs through… more
- GE Aerospace (Schenectady, NY)
- …for new features, defects, and technical debt. + Partner with the Defense & Systems Customer Support & Sustainment teams including Customer Support , ... and execute the vision and roadmap. + Develop deep domain understanding of Customer Support & Sustainment business processes, including Customer … more
- UKG (Ultimate Kronos Group) (New York, NY)
- …number of companies relying upon SaaS benefits + Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record ... across 150 countries, UKG is the largest US-based private software company in the world. And we're only getting...with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with… more
- BAE Systems (Endicott, NY)
- …team, you will work across multiple disciplines and collaborate with Systems, Software , Test, and Operations during all phases of the Product Development Lifecycle. ... on experience): + Developing, allocating, and managing complex system, hardware, and software requirements for HV Battery Systems and Battery management systems +… more
- Robert Half Accountemps (Rochester, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... to take necessary actions. Responsibilities: * Efficiently and accurately process customer credit applications using various accounting software systems *… more