- Mass Markets (Dallas, TX)
- POSITION OVERVIEW FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer ... to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to… more
- Mass Markets (Killeen, TX)
- …ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales ... industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales… more
- Consolidated Electrical Distributors (Irving, TX)
- …we are seeking an IT Systems Engineer to design and implement technology solutions to support CED's internal and external users. With staff in both Irving TX and St ... was started in 1957. The position will work with CED management, IT operations, software development groups, the IT help desk, and IT project managers when creating… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support ... and turning the knowledge, you gain in training into customer wins. We provide all new employees with world-class...Proficient with technology; solid knowledge of computer operations and software + Must have (or be willing to obtain)… more
- Sprinklr (TX)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- CGI Technologies and Solutions, Inc. (El Paso, TX)
- …receive Sunflower software and asset management training prior to providing customer support . Work directly with clients to understand key elements of ... **Senior System Engineer** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, El Paso **Position ID:** J0325-1505… more
- PNC (Dallas, TX)
- …and have an opportunity to contribute to the company's success. As a Software Engineer Lead within PNC's MIS FINANCE BI/REPORTING organization, you will be based ... with testing frameworks (eg, JUnit, TestNG). * Solid understanding of software architecture, microservices, and event-driven design patterns. * Experience designing… more
- Mass Markets (TX)
- …using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance ... agent skills and knowledge. + Offer guidance and support to team members to help them achieve their...management to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas… more
- Ricoh Americas Corporation (Dallas, TX)
- …Operator. Operates and supports a variety of Partner sold equipment at customer locations, generally within a specific geographic area. The Digital Automation ... follows Partner agreed Standard Operating Procedures. Work with the Partner Support team to proactively identify issues impacting Operations and system performance.… more
- SCI Shared Resources, LLC (San Antonio, TX)
- …finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software . Throughout ... Take pride in service excellence and a technology rich company to support revenue quota achievement. **JOB RESPONSIBILITIES** + Develop trusting relationships with… more