- CACI International (Reston, VA)
- …as well as Technical Support documentation in Confluence and in ServiceNow. * Intake Help Desk tickets and prioritize them per customer expectations and guidance. * ... Support the IT Operations Manager by understanding appropriate and applicable Tier support levels....Tier 3 support partners for issue resolution. * Support project reports by providing metrics, reports, and other information… more
- GovCIO (Richmond, VA)
- …Architect multi-stage relational models for metadata lifecycle management, including intake submissions, staging, review, audit trail snapshots, approval tracking, ... and under quick turnaround requirements. + Experience with Agile methodologies and project management tools. **Clearance Required:** Ability to obtain and maintain a… more
- Evolent (Richmond, VA)
- …based on stakeholder input and research + Works with the Product Manager to translate the roadmap features into well-defined development criteria including features, ... and enhance existing functionality + Manage the documentation and intake of technical debt items from the engineering team...relevant parties throughout all phases of development and surface project risks and changes to delivery timelines + Drive… more
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