- National Safety Council (Syracuse, NY)
- …expectations and contractual regulatory requirements. + Follow documented customer interaction flows. + Provide specific and unique program information accurately ... to customers. + Apply empathy, listening, and service techniques to defuse situations and avoid contact escalation. + Use job aids, reference materials, program training, and apply problem-solving skills to assist customers. + Accurately enter customer… more
- Capgemini (New York, NY)
- …across the service value chain. . Develop enterprise-wide routing and interaction strategies that leverage intent, personalization, and AI to enhance customer ... journeys. . Advise clients on digital deflection and self-service strategies that reduce volume, improve satisfaction, and enable scale. . Guide strategy and roadmap development for workforce transformation, including the future of work, AI-human… more
- DXC Technology (Albany, NY)
- …planning, client relationship management, and team leadership + Experience is interaction with C-level executives. Senior Director and Directions. + Experience in ... Client Stakeholder Management, Account Management, Delivery and Program Management + Experience in Banking and Capital Market Industry or Life and P&C Insurance Industry. + Continuous learner that stays abreast with industry knowledge and technology + Ability… more
- New Directions Youth and Family Services (Lockport, NY)
- …(logbooks, E-mail, telephone, written). 6. Must have excellent organizational and communication/ interaction skills. 7. Must have a valid driver's license, adequate ... auto insurance and meet the criteria for driving set forth in the New Directions Driver's License policy and Auto Insurance policy. 8. Ability to pass annual physical for Category 2 job classification in accordance with New Directions Employee Health policy.… more
- Capgemini (New York, NY)
- …implement target state operating models, spanning channel strategy, interaction design, workforce transformation, performance management, and technology enablement. ... . Drive the development of routing and deflection strategies, integrating AI, automation, and self-service to optimize experience and efficiency. . Oversee the delivery of transformation initiatives from opportunity assessment through execution, including… more
- Dialysis Clinic, Inc. (Albany, NY)
- …and our dedicated team embodies our sole purpose during every patient interaction . We seek motivated, compassionate individuals to provide top-notch patient care. ... DCI offers paid training, competitive pay, outstanding benefits, weekends off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals with a lower caregiver-to-patient ratio than other providers.… more
- Danaher Corporation (Cortland, NY)
- …preparation, resolution of audit and inspection findings. May have frequent interaction with other functional areas and operating entities. POSITION OBJECTIVE + ... Responsible for the effective implementation of the organization's Supplier Quality and development program + Direct multi-site-level, BU level global teams of SQEs, which are primarily responsible for the management of robust Supplier Management programs for… more
- Elderwood (Williamsville, NY)
- …high degree of excellence and cleanliness. + This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a ... safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able… more
- Guthrie (Binghamton, NY)
- …with third party payers. 2) Coordinates medical management through ongoing interaction with the patient and family/caregivers, physician and other health care ... providers to achieve designated clinical, operational and financial outcomes. a) Facilitates clinically appropriate treatment and coordinates flow of services by acting as a focal point for communication for healthcare team members, patient, provider, and… more
- New Directions Youth and Family Services (Randolph, NY)
- …(logbooks, E-mail, telephone, written). 6. Must have excellent organizational and communication/ interaction skills. 7. Must have a valid driver's license, adequate ... auto insurance and meet the criteria for driving set forth in the New Directions Driver's License policy and Auto Insurance policy. 8. Ability to pass annual physical for Category 2 job classification in accordance with New Directions Employee Health policy.… more