- Citigroup (New York, NY)
- …stakeholders to advance favorable resolutions on transactions, including direct interaction with borrowers + Communicate effectively with internal and external ... partners, senior management, regulators and other important stakeholders + Mentor and develop Special Assets junior staff to advance their skillset and professional effectiveness + Participate and/or provide leadership for special projects and various priority… more
- TD Bank (New York, NY)
- …Customers - WOW at every opportunity + Model quality service delivery at every interaction + Leads and contributes to the ongoing improvement of the partner / ... Customer experience **Employee and Team Accountabilities:** + Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience + Participates fully as a member of the team… more
- Lumen (Albany, NY)
- …nurturing touchpoints with customers with current, anticipated, or recent negative interaction with Lumen to sustain and correct for a long-lasting relationship ... between customers and Lumen. * Elevated KPI expectations over the CEA I position. * Mentor/Training/Coaching Expectations: Participate in active mentorship for new hires and/or select Customer Engagement Advocates. Training opportunities will be presented to… more
- Elderwood (Liverpool, NY)
- …to established standards of excellence. + This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure ... a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be… more
- University at Albany (Albany, NY)
- …strategic decision-making. The role also involves significant interpersonal interaction , including training, supervising staff, difficult conversations, customer ... service, and policy enforcement. It also includes problem solving and decision making during emergency response to incidents, which demands strong communication, emotional intelligence, and conflict-resolution skills. The ability to work under pressure, handle… more
- Humana (Albany, NY)
- …+ Experience with NBA or personalization platforms such as PEGA, Salesforce Interaction Studio, Adobe Journey Optimizer, or similar + Familiarity with healthcare ... regulations (eg, HIPAA) and responsible data usage practices. + Experience working in highly regulated industries or with enterprise AI governance frameworks + Master's degree **Additional Information** **This role is a 100% remote role anywhere in the US and… more
- New York State Civil Service (Albany, NY)
- …successful in this position, the Writer will need to have strong customer interaction skills and a demonstrated ability to work with various stakeholders across ... multiple tasks*Experience developing and delivering compelling, informative and well written prose is a requirement*The ideal candidate is a self-starter, proactive problem-solver and action-oriented team player with previous experience translating complex… more
- Diageo (NY)
- …+ Manage resources and numerous priorities **Role Responsibilities:** + Lead tax interaction on all NAM business development and commercial transactions + Coordinate ... with Legal and Government Relations to proactively develop advocacy strategies and responses to legislative and regulatory tax proposals + Track legislative and regulatory tax developments impacting the NAM market and Group Tax strategy, and provide timely… more
- Meta (New York, NY)
- …in a human behavior related field, such as Human-Computer Interaction , Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, ... or Economics **Public Compensation:** $138,000/year to $192,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based… more
- City of New York (New York, NY)
- …to peers or other units and/or escalated to managers; - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand ... resources available to nonprofits and City human services agencies and propose updates to user materials as needed, building creating thinking and problem-solving; - Take part in ongoing professional development to strengthen skills and increase knowledge in… more