- Oracle (Austin, TX)
- …standards in user experience and workflow excellence for healthcare order management . Disclaimer: **Certain US customer or client-facing roles may be ... excellence for order management . **Your Qualifications** + 7+ years of professional experience in product management or clinical informatics + 3+ years of… more
- EMS LINQ (Austin, TX)
- …areas for improvement and implement solutions to enhance the overall support experience . ** Customer Engagement and Escalation Management :** + Oversee ... return more resources to classrooms. Integrating finance, HR, nutrition management , and payments into a single, secure platform, LINQ...forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and… more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Capital One (Plano, TX)
- …problems and drive organizational alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or is in ... Manager, Product Management - DevX Product Management at...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- Capital One (Plano, TX)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... associates on their product career. **Basic Qualifications:** + At least 5 years of experience working in Product Management + Currently has, or is in the… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace + Implement Omnichannel capabilities such as:… more
- Capital One (Plano, TX)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... scale. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities...career. **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently… more
- WALTLabs.io (Spring, TX)
- …security principles, including security best practices for AI/ML workloads. + Database Management : Experience with SQL and NoSQL databases, including database ... best practices. + Collaboration: + Work closely with product management and engineering teams to prioritize customer ... experience preferred. + 3 + years of experience in a customer -facing technical role, such… more
- Capital One (Plano, TX)
- … in the financial services industry + At least 3 years of people management experience **Preferred Qualifications** **:** + Master's Degree + 2+ years of ... Laundering (AML) Leader for Capital One's Enterprise Know Your Customer (KYC) program performs a key risk management...+ At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial… more
- Proofpoint (Houston, TX)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... customer -centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as...identify trends and acting as the voice of the customer , provide that structured feedback to product management… more
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