- City of New York (New York, NY)
- …information on HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers ... directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, including how to apply, emergency assistance, Fair Fares, office locations and case status. Under the… more
- City of New York (New York, NY)
- …fatalities and injuries. Responsibilities will include: providing highly engaging, interactive presentations, workshops and other outreach to students in Grades ... K-12 and other at-risk populations, including New Yorkers with physical, cognitive and language challenges, in schools, older adult centers, community centers and other locations; and conducting critical response outreach in locations where traffic fatalities… more
- City of New York (New York, NY)
- …staff knowledge and expertise. - Managing the User Support area of the Finesse Interactive Voice Response (IVR) by working with other FISA-OPA units and the Office ... of Technology and Innovation (OTI) to maintain and update the system as required. - Monitoring the User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports… more
- City of New York (New York, NY)
- …data from various sources into Power BI datasets. Lead the creation of interactive and visually compelling Power BI reports and dashboards to meet business ... requirements. Ensure that reports are user-friendly, provide valuable insights, and adhere to data visualization best practices. Establish data governance processes to maintain data accuracy, consistency, and compliance with data privacy regulations. Implement… more
- Citigroup (New York, NY)
- …drive execution for clients + Strong negotiation skills + Strong initiative and interactive approach to problem solving + Displays flexibility and independence in a ... demanding environment + Completion of formal credit training program preferred + Bachelor's degree / University degree required (or equivalent experience) + Licenses: Series 7, 66 (or 63/65) preferred **Job Family Group:** Private Client Product Services **Job… more
- City of New York (New York, NY)
- …execute custom Python scripts. Additional responsibilities include: ~ development of interactive dashboards for real-time monitoring and reporting of spatial data ... and analyses as required by Bureau Management; ~ documentation of programming instructions, methodologies, data sources and procedural manuals; ~ preparation and participation with product presentations. IN ORDER TO BE CONSIDERED FOR AN INTERVIEW, YOU MUST BE… more
- City of New York (New York, NY)
- …information on HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers ... directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, including how to apply, emergency assistance, Fair Fares, office locations and case status. Infoline is… more
- City of New York (New York, NY)
- …campaigns, websites and promotional content. Develop layouts, UI components and interactive elements that align with brand guidelines. Collaborate with agency ... developers to ensure designs translate effectively into functional UX web and app experiences. Design marketing materials, including banners, email templates, and digital ads as well as enhance brand consistency across digital touchpoints. Optimize designs for… more
- City of New York (New York, NY)
- …community to address concerns regarding program related issues. - Monitor the APS Interactive Voice Response System (IVRS) call display to oversee APS intake call ... traffic. - Be responsible for the procurement and control of the program area's office supplies. CLERICAL ASSOCIATE - 10251 Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department… more