- City of New York (New York, NY)
- …in the face of adversity - Excellence: Achieve and maintain the highest quality - Service: Innovate to meet evolving needs Job Description Comparable Civil Service ... process miscellaneous and employee expense transactions. - Draft reports analyzing audit findings, including comments and recommendations to improve fiscal controls.… more
- Verint Systems, Inc. (Albany, NY)
- …digitize internal and client-facing services. + Ensure compliance with IT audit controls, manage data governance, and support internal /external audits across ... and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high- quality delivery. + Partner with SMEs, analysts, engineers, and architects… more
- Cardinal Health (Albany, NY)
- …supports the Pharma business segment. + Responsible for IT Controls, SOX compliance, and Audit findings in OTC functional areas of SAP Pharma platform. + Lead in IT, ... business functions. + Driving end-user satisfaction by using specific metrics. + Influencing internal and external clients to leverage out of the box solutions and… more
- M&T Bank (Buffalo, NY)
- …staff. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by ... **Primary Responsibilities:** + Monitor performance of loan portfolio credit quality ; communicate issues to management; quantify business ramifications, Investigate… more
- American Express (New York, NY)
- …escalation protocols. + Perform secondary reviews of workpapers to ensure completeness, quality , and adherence to standards. + Conduct reviews to evaluate credit ... adherence to underwriting and account management policies. + Identify credit quality weaknesses, emerging risks, and process gaps; formulate recommendations for… more
- CVS Health (Albany, NY)
- …relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member satisfaction as ... while interacting with prospects and members via phone. + Participate in internal monitoring audits and coaching feedback sessions to review schedule adherence, … more
- Centene Corporation (Brooklyn, NY)
- …while maintaining the highest compliance standards in accordance with all regulatory, audit and corporate policies. + To assist members and clients by meeting ... Fidelis and Centene trainings within required timeframes. + Consistently meet quality standards for calls, client meetings and application submission and… more
- Carrington (Albany, NY)
- …policy. + Prepare and present overview of the department to Senior Management, internal /external audit , and investors as needed. + Minimal travel supporting ... including monthly and quarterly audits, reporting, change management, compliance, quality assurance/ quality control, and vendor/third party communication.… more
- Independent Health (Buffalo, NY)
- …performance measures established in the call center to include efficiency and quality metrics as well as first call resolution and attendance. **Qualifications** + ... and grievance knowledge preferred. + Ability to effectively communicate with internal and external customers. + Excellent written/verbal communication skills and… more
- Publicis Groupe (New York, NY)
- …growth to the Program Management department and Agency. * Partner with internal collaborators to continuously audit and optimize existing operational processes ... Global Operations Lead is responsible for the health and quality of a large-scale client program, or large portfolio...shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery. Active… more