- CACI International (Springfield, VA)
- …devices. Develop and implement network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Support the design, analyze, and maintain ... complex IT networks, from requirements gathering to installation and troubleshooting. Evaluate network performance, consult on improvements, and make technology recommendations to senior management. Experience with large-scale enterprise networks in a… more
- CACI International (Sterling, VA)
- …and evaluation of the various aspects of ticket lifecycle to ensure compliance with the Statement of Work and Quality Assurance Surveillance Plan requirements ... program guidelines + Oversees a team of quality analysist performing audits and assessments of service quality + Analyze quality data and prepare reports for senior management. + Ensures quality processes are developed in conjunction with requirements. +… more
- CACI International (Springfield, VA)
- …as required + Conduct regular audits of inventory and property + Ensure compliance with customer, and company policies and relevant regulations + Coordinate with ... engineering regarding maintenance and repairs of equipment + Assist with space planning and allocation + Prepare reports on inventory levels, shipments, and property status + Collaborate with other departments to meet property and logistical needs… more
- CACI International (Sterling, VA)
- …and follows through to ensure that all issues are resolved + Ensures compliance with process-specific standards and policies, and stays abreast of process changes + ... Utilize ServiceNow dashboards, tools, and techniques to report the status of the process as needed + Support measurement and reporting for weekly and monthly meetings and as required + Identify areas for improvement in practices and recommend solutions +… more
- CACI International (Sterling, VA)
- …+ Ensure adherence to organizational processes and best practices, including compliance with security and regulatory standards. + Foster continuous improvement by ... identifying areas for optimization in the network and recommending solutions for enhanced efficiency and performance. **Qualifications:** _Required:_ + Bachelor's degree in technical management, or equivalent work experience + 7+ years of work related… more
- CACI International (Sterling, VA)
- …and recommend new network management technologies and tools + Ensure compliance with industry standards and regulatory requirements + Manage vendor relationships ... for network management tools and services + Develop and track key performance indicators (KPIs) for network management effectiveness + Design, implement, and update a product roadmap including keeping NMS tools up to date and can monitor/manage the deployed… more
- CACI International (Sterling, VA)
- …Adapt writing style and complexity based on the target audience + Ensure compliance and standards adherence + Work closely with product managers, developers, QA ... teams and support teams to align documentation with product updates **Qualifications:** _Required:_ + Bachelor's degree in Computer Science, Information Technology, or equivalent work experience + 5+ years of related work experience + Strong writing,… more
- CACI International (Sterling, VA)
- …enforce firewall policies and procedures aligned with industry best practices and compliance requirements + Manage and optimize firewall rules, access control lists ... (ACLs), and security policies + Conduct regular security audits and vulnerability assessments of firewall configurations + Troubleshoot complex firewall and network security issues + Implement and manage next-generation firewall features such as IPS,… more
- CACI International (Springfield, VA)
- …Conduct regular audits of the availability management system to ensure compliance with customer's policies, procedures, governance and ITIL guidelines + Collaborate ... with network operations, engineering, and support teams to implement improvements + Develop and maintain documentation for network quality processes and procedures + Create and present regular reports on network availability and quality metrics to stakeholders… more
- CACI International (Springfield, VA)
- …event monitoring systems, event correlation processes, and response procedures to ensure compliance with ITIL standards + Analyze event logs, metrics, and trends to ... identify areas for improvement in event detection, classification, and response. + Train and mentor IT staff on ITIL event management practices and quality assurance procedures. + Collaborate with IT operations teams to resolve event-related issues and enhance… more