- CACI International (Sterling, VA)
- …+ Oversee regular audits of the problem management system to ensure compliance to customer policies, directives and governance and identify areas for improvement ... + Develop and implement quality assurance processes for network problem management + Analyze problem management metrics and KPIs to identify areas for improvement + Ensure proper documentation and categorization of network problems + Collaborate with network… more
- CACI International (Sterling, VA)
- …and conduct regular audits of network request fulfillment processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics ... and key performance indicators (KPIs) to identify areas for improvement in the request fulfillment process. + Collaborate with the Network Request Fulfillment team to implement corrective actions and process improvements based on QA findings. + Develop and… more
- CACI International (Sterling, VA)
- …+ Follows all Customer network security processes and procedures, ensures compliance with all Government policies. + Troubleshoot and resolve hardware, software, ... and infrastructure problems. + Maintain and configure network components to improve reliability and performance. + Conduct site surveys, planning, and design support. + Collaborate with the team across departments and locations + Collaborative across external… more
- CACI International (Sterling, VA)
- …recovery and business continuity planning for network infrastructure. + Ensure compliance with customer policies, directives and governance a long with relevant ... industry standards and regulations in network design and operations. **Qualifications:** _Required:_ + Bachelor's degree in Science, Technology, Engineering, Math (STEM) or equivalent work experience + 10+ years of related work experience + TS/SCI w/ poly is… more
- CACI International (Sterling, VA)
- …Conduct regular audits of incident records, documentation, and resolutions to ensure compliance with ITIL standards and internal procedures. + Analyze incident data, ... metrics, and trends to identify areas for improvement in the incident management process. + Support the training of IT staff on ITIL network incident management practices and quality assurance procedures. + Participate in incident reviews and post-incident… more
- CACI International (Sterling, VA)
- …+ Conduct regular audits of network request fulfillment processes to ensure compliance with established standards and procedures. + Analyze request fulfillment data ... to identify trends, patterns, and areas for improvement. + Develop and maintain quality metrics and key performance indicators (KPIs) for network request fulfillment. + Perform quality checks on completed network requests to ensure accuracy and completeness. +… more
- CACI International (Sterling, VA)
- …to enhance network management capabilities through application integration + Ensure compliance with security and data protection requirements in all integrations ... **Qualifications:** _Required:_ + Bachelor's degree in Computer Science, Information Technology, or equivalent work experience + 10+ years of related work experience + TS/SCI with Poly required + Strong knowledge of network protocols, architectures, and… more
- CACI International (Ashburn, VA)
- …tests + Developing and implementing quality assurance methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large ... computer-based organization. + Developing and executing software test plans, test cases, and test scripts for Integration, Migration, Regression, and/or Performance testing, and IA and disaster recovery, in order to identify system and software problems and… more
- CACI International (Chesapeake, VA)
- …to perform application upgrades, patching, and updates to maintain cybersecurity compliance and software optimization. Be able to collaborate with developers, ... network engineers, and other technicians for software performance optimization and system integration on different networks. Have good communication skills to liaise with and support customers and software users. The ideal candidate is willing to travel… more
- CACI International (Sterling, VA)
- …standards and procedures + TS/SCI w/ Poly is required + DoD 8570 compliance is required + Good communication, organizational, and leadership skills. + **Education ... and Education:** + Typically requires bachelor's degree or equivalent + A minimum of seven years of related work experience. **Desired** **Certifications:** + Security+ Certification + Other DoD 8570 Complaint IA Certification. + - Demonstrated experience with… more