- Cisco (San Jose, CA)
- …various stakeholders, internally and externally to provide world class support and issue resolution to various incidents and enhance our organization's view into the ... health of our various customers. This role takes a proactive approach vs a reactive approach to customer reliability and you will use existing data to help us and our customers be aware of upcoming reliability risks. **Minimum Qualifications** + Minimum of 5… more
- Abbott (Pleasanton, CA)
- …the investigation and root cause analysis. + Generate test protocols, monitor testing, issue qualification test reports and approve components for use in products. + ... Communicates issues to suppliers. + Reviews new design specifications and provides input from component quality and manufacturability perspective. + Leads projects with a cross-functional team for supplier requested changes or improvements. + Notifies… more
- Walmart (Sunnyvale, CA)
- …recovery. + Troubleshoot business and production issues by gathering information ( issue , impact, criticality, possible root cause), engage support teams to assist ... in resolution of issues, formulate an action plan, performing actions as designated in plan, interpret the results to determine further action, and complete online documentation. + Develop complex software features to streamline and scale batch jobs to support… more
- Amazon (San Francisco, CA)
- …tests and help deep-dive on these engagements. You will investigate emerging security issue , root cause them, and devise mechanisms to prevent them. You will propose ... a security vision for the business that delivers security that protects our customers. And last of all, you will hack some really cool bleeding edge tech! A day in the life In this highly dynamic role, you'll be accountable for deciding where your time… more
- CGI Technologies and Solutions, Inc. (Los Angeles, CA)
- …training, documentation, and post-go-live stabilization activities * Lead client workshops, issue resolution, and end-user adoption efforts * Act as a trusted ... advisor to project sponsors and executive stakeholders * Stay current on ERP innovations, government accounting trends, and regulatory changes **Required qualifications to be successful in this role:** **What you'll bring** * 8+ years of experience in ERP… more
- Robert Half Office Team (Paramount, CA)
- …fleet while tracking route and driver efficiency. * Resolve any operational issue delaying delivery (breakdowns, traffic conditions, etc.) * Create shift recaps and ... shift change hand-off reports. * Use VIntermodal TMS system to keep shipment statuses accurate and current. * Use Samsara GPS and Cab-Camera systems to track the real time movement of freight. * Communicate with drivers using VOIP systems. * Troubleshoot… more
- Spanish Peaks Mountain Club (Healdsburg, CA)
- …information, including name, department, contact information, and nature of problem or issue . + Record, track, and document the help desk request problem-solving ... process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. + Test fixes to ensure problem has been adequately resolved. + Perform post-resolution follow-ups to help requests. + Support guest calls for… more
- Robert Half Office Team (Whittier, CA)
- …bid specifications, advertisements, and recommendations for awarding contracts. * Issue purchase orders, agreements, and related documentation while maintaining ... accurate records. * Utilize software systems, including electronic purchasing and asset management platforms, to streamline procurement activities. * Coordinate with vendors and sales representatives to negotiate terms and maintain strong, reliable… more
- Sutter Health (Roseville, CA)
- …+ Basic knowledge of medical terminology and anatomy. + Problem and issue resolution experience. + Good organization skills, ability to prioritize multiple ... activities and objectives in a rapidly changing environment and deliver quality service. + Interpersonal and communication skills. + Positive and motivated attitude and be willing to learn new skills. + Must possess the ability to maintain a high level of… more
- Sony Pictures Entertainment (Los Angeles, CA)
- …initiatives related to employee relations investigations + Review investigation cases and issue trend data and provide actionable feedback to legal, BP teams, and ... senior leaders to reduce overall risk in the organization + Serves as the Employee Relations representative responsible for cases involving employee leaves of absence (ie FMLA, STD, Workers Compensation, etc.) and reasonable accommodation requests + Evaluate… more