- Raymond James Financial, Inc. (St. Petersburg, FL)
- …regarding clients' accounts, operations processes and technology applications; follows the issue all the way through resolution and final communications. + Overall ... ownership to resolve client requests and escalated issues. + Identifies and independently resolves complex issues for clients when possible. + Determines best method to resolve issues to ensure client satisfaction and adherence to policy and procedure. +… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …planning, risk management, and regulatory analysis. + Compliance investigations and issue resolution. + Effective communication, both written and verbal, across ... diverse audiences. + Project management, process optimization, and policy development. **Ability to:** + Prioritize and manage multiple complex compliance initiatives in a fast-paced environment. + Provide clear direction and strategic vision while fostering a… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …have updated documentation. * Review and perform complex troubleshooting and issue resolution using analytical skills. * Facilitate, perform ongoing process reviews ... to ensure consistency of the re-designed process and service delivery model, as well as identify opportunities for standardization, further process efficiency and re-engineering. * Manage and resolve production issues, prioritize business requirements /… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution **Primary Responsibilities** + ... Provide day-to-day production support for SAP MM/F2S/P2D/WMI/WM modules for clients. + Monitor ticketing system for new P2D/WM and Manhattan WMS-related tickets, ensuring timely resolution. + Serve as a team leader with large-scale platform testing (SAP, JDA,… more
- Citigroup (Tampa, FL)
- …and technology application teams + Support data quality validation and data issue remediation from root cause analysis through remediation planning and provide input ... to business and Technology based on analysis of information + Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions **Qualifications:**… more
- Insight Global (Fort Lauderdale, FL)
- …Collaborate with developers, product managers and QA team members to verify issue resolution and ensure end-to-end product quality Participate and contribute in ... Agile ceremonies including daily standups, sprint planning and retrospectives Produce a consistent Daily Status Report and Sprint End Reports with meaningful KPIs Support Deployment Testing including smoke and sanity tests during Production Releases Validate… more
- Robert Half Technology (Hollywood, FL)
- …procedures, and troubleshooting guides. * Collaborate with cross-functional teams for issue resolution. * Provide technical support for Unified Cisco Call Manager ... (UCCM, UCaaS) and troubleshoot circuits and ISP related issues. Requirements * Candidate must possess knowledge of Border Gateway Protocol (BGP) * Proficiency in Checkpoint is necessary * Familiarity with Cisco ASA is a requirement * Experience with Cisco… more
- MyFlorida (Tallahassee, FL)
- …customers with courtesy and respect while working towards resolution to their issue or request. Identifies complex incidents or requests and escalates to Team ... Lead, Supervisor or Tier 2/Tier 3 personnel as necessary. Communicates effectively with the assignee regarding ticket referral and status of customer. Communicates escalated assignment and ETA if available to the customer. Maintains current knowledge of… more
- Robert Half Technology (Hollywood, FL)
- …issues that may arise. * Document system configurations, troubleshooting procedures, and issue resolutions. * Assist in root cause analysis and develop preventive ... measures to avoid future issues. * Travel to remote sites as needed for hardware and software deployments and provide on-site support. * Use monitoring tools like SolarWinds to ensure system health and proactively identify potential issues. * Collaborate… more
- Fiserv (Coral Springs, FL)
- …implement multiple concurrent efforts, driving project schedule, scope, cost, risk, and issue management. This includes but not limited to configuration set up and ... testing. + Develop and maintain project plans and related task lists as necessary, providing contentious feedback and status updates to key stakeholders. + Act as the project manager and client point of contact through the life cycle of the project. + Develop… more